Product Lead
Medefy, New York, NY, United States
Job Summary:
Medefy Health is seeking a Product Lead to help shape and deliver the next generation of our healthcare navigation platform.
This role sits at the intersection of customer needs, business strategy, and engineering execution. Rather than simply managing features, this position focuses on identifying the most valuable problems to solve and ensuring our engineering teams are working on high-impact opportunities.
You will work closely with leadership, engineering, data teams, and operational teams to translate complex healthcare challenges into scalable software solutions.
A key component of this role will be leveraging modern AI tools and workflows to accelerate product discovery, development, and operational efficiency across the organization.
This role is designed to grow into a
Head of Product position over time , with responsibility for helping build and lead Medefy's product organization as the company continues to scale.
About our awesome company, Medefy Health...
Medefy Health (www.Medefy.com) is a leading SaaS benefits navigation company, dedicated to simplifying the way employees' access and utilize their benefits. Our mission is to drive better health and financial outcomes for our users while supporting HR teams and broker partners with seamless, data-driven solutions.
Our company is headquartered in Tulsa, OK. We're proud to be Oklahoma's #1 fastest-growing company and rated by Inc. Magazine as the 37th fastest-growing tech company and the 288th fastest-growing company overall in the USA, and our story is still being written!
Healthcare is only getting more complicated, and more expensive, for employers and their employees. This is where Medefy Health comes in.
We're on a mission
to eliminate the stress on hard-working families caused by an impossible to navigate healthcare system. All while saving them, and their employers, a significant amount of time and money. We demolish barriers between healthcare and the people who need it, and we need your help to further our mission!
Job Duties & Responsibilities:
Product Strategy & Problem Discovery
Identify meaningful product opportunities by working closely with: Care Guides and operations teams Client Success and Sales teams Engineering and data teams Employer clients and broker partners Synthesize insights from across the organization to define clear problems worth solving and guide product direction. Help translate Medefy's business goals into clear product priorities and measurable outcomes. AI-Driven Product Development
Leverage modern AI tools and workflows to accelerate product discovery, design, and development.
Identify opportunities to apply AI across Medefy's platform, including areas such as:
Care navigation intelligence Provider and healthcare pricing insights Internal operational automation Member engagement and decision support Stay current on emerging AI capabilities and identify practical ways to incorporate them into Medefy's products and internal workflows. Product Development Collaboration
Partner closely with engineering to move ideas into execution.
Work with engineers to:
Clarify problems and expected outcomes Break initiatives into achievable phases Ensure technical and business perspectives stay aligned Maintain a prioritized backlog that reflects real product priorities and expected impact. Cross-Functional Coordination
Align engineering, operations, customer success, and leadership around:
What we are building Why it matters What success looks like Ensure internal teams are prepared for new capabilities and product improvements. Product Validation & Continuous Improvement
Measure the real-world impact of product initiatives after launch. Analyze data, client feedback, and operational insights to determine whether initiatives are achieving their expected outcomes and identify opportunities for improvement. You must have at least the following:
Bachelor's degree in a relevant field 4+ years of experience in product management, product strategy, or product operations in a SaaS or technology-driven environment Strong technical fluency and ability to collaborate closely with engineering teams Experience using modern AI tools to accelerate product workflows and decision-making Strong analytical and problem-solving abilities Excellent communication and stakeholder alignment skills It would be great if you have:
Experience in healthcare, employee benefits, insurance, or healthcare navigation platforms Familiarity with healthcare pricing transparency, claims data, or provider data modeling Experience working with data-driven products or analytics platforms Experience scaling product initiatives in fast-growing technology companies Growth Opportunity
This role is designed to evolve into a senior product leadership position as Medefy continues to grow.
Over time, this role may expand to include:
Building and leading the product management function Hiring and mentoring additional product managers Helping define Medefy's long-term product strategy Partnering closely with executive leadership on product direction and platform expansion Travel Requirements Percentage:
0% travel
Physical and Mental Requirements:
Remote Work Environment :
This position is performed remotely in a home-office setting. The employee must ensure a quiet, private workspace free from distractions and suitable for video conferencing and focused work. A reliable high-speed internet connection is required.
Physical Demands :
Prolonged periods of sitting at a desk and working on a computer (up to 8+ hours per day). Frequent use of a computer keyboard, mouse, and screen; ability to type at least 55 WPM. Occasional movement within the home office environment (e.g., retrieving office supplies or documents). Vision abilities required include close vision for computer use and reading documentation, with or without corrective lenses. Ability to manage multiple complex initiatives simultaneously Ability to exercise sound judgement and work independently in a fast moving environment
Communication Requirements :
Must be able to communicate effectively in English using written and verbal channels (email, chat, video conferencing, phone). Must be able to read and interpret complex written information such as healthcare documentation, performance reports, and company procedures. Must be responsive and present during scheduled working hours and team communications, including virtual meetings and collaboration platforms.
Cognitive and Emotional Demands :
Ability to manage multiple complex tasks and competing priorities in a high-paced environment. Strong critical thinking and decision-making skills with attention to detail. Ability to exercise independent judgment and problem-solving under time constraints. Must be able to adapt quickly to changing workflows, operational needs, and team dynamics. Must maintain a high level of confidentiality and discretion in handling sensitive information. Requires emotional resilience, especially when assisting users in distress or resolving escalated member concerns. Must be able to maintain composure and a professional demeanor under pressure.
Work Schedule & Attendance :
Must be punctual and dependable. Must maintain regular attendance and meet performance expectations without direct on-site supervision.
**Job description is not a comprehensive listing of all the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Medefy Health is seeking a Product Lead to help shape and deliver the next generation of our healthcare navigation platform.
This role sits at the intersection of customer needs, business strategy, and engineering execution. Rather than simply managing features, this position focuses on identifying the most valuable problems to solve and ensuring our engineering teams are working on high-impact opportunities.
You will work closely with leadership, engineering, data teams, and operational teams to translate complex healthcare challenges into scalable software solutions.
A key component of this role will be leveraging modern AI tools and workflows to accelerate product discovery, development, and operational efficiency across the organization.
This role is designed to grow into a
Head of Product position over time , with responsibility for helping build and lead Medefy's product organization as the company continues to scale.
About our awesome company, Medefy Health...
Medefy Health (www.Medefy.com) is a leading SaaS benefits navigation company, dedicated to simplifying the way employees' access and utilize their benefits. Our mission is to drive better health and financial outcomes for our users while supporting HR teams and broker partners with seamless, data-driven solutions.
Our company is headquartered in Tulsa, OK. We're proud to be Oklahoma's #1 fastest-growing company and rated by Inc. Magazine as the 37th fastest-growing tech company and the 288th fastest-growing company overall in the USA, and our story is still being written!
Healthcare is only getting more complicated, and more expensive, for employers and their employees. This is where Medefy Health comes in.
We're on a mission
to eliminate the stress on hard-working families caused by an impossible to navigate healthcare system. All while saving them, and their employers, a significant amount of time and money. We demolish barriers between healthcare and the people who need it, and we need your help to further our mission!
Job Duties & Responsibilities:
Product Strategy & Problem Discovery
Identify meaningful product opportunities by working closely with: Care Guides and operations teams Client Success and Sales teams Engineering and data teams Employer clients and broker partners Synthesize insights from across the organization to define clear problems worth solving and guide product direction. Help translate Medefy's business goals into clear product priorities and measurable outcomes. AI-Driven Product Development
Leverage modern AI tools and workflows to accelerate product discovery, design, and development.
Identify opportunities to apply AI across Medefy's platform, including areas such as:
Care navigation intelligence Provider and healthcare pricing insights Internal operational automation Member engagement and decision support Stay current on emerging AI capabilities and identify practical ways to incorporate them into Medefy's products and internal workflows. Product Development Collaboration
Partner closely with engineering to move ideas into execution.
Work with engineers to:
Clarify problems and expected outcomes Break initiatives into achievable phases Ensure technical and business perspectives stay aligned Maintain a prioritized backlog that reflects real product priorities and expected impact. Cross-Functional Coordination
Align engineering, operations, customer success, and leadership around:
What we are building Why it matters What success looks like Ensure internal teams are prepared for new capabilities and product improvements. Product Validation & Continuous Improvement
Measure the real-world impact of product initiatives after launch. Analyze data, client feedback, and operational insights to determine whether initiatives are achieving their expected outcomes and identify opportunities for improvement. You must have at least the following:
Bachelor's degree in a relevant field 4+ years of experience in product management, product strategy, or product operations in a SaaS or technology-driven environment Strong technical fluency and ability to collaborate closely with engineering teams Experience using modern AI tools to accelerate product workflows and decision-making Strong analytical and problem-solving abilities Excellent communication and stakeholder alignment skills It would be great if you have:
Experience in healthcare, employee benefits, insurance, or healthcare navigation platforms Familiarity with healthcare pricing transparency, claims data, or provider data modeling Experience working with data-driven products or analytics platforms Experience scaling product initiatives in fast-growing technology companies Growth Opportunity
This role is designed to evolve into a senior product leadership position as Medefy continues to grow.
Over time, this role may expand to include:
Building and leading the product management function Hiring and mentoring additional product managers Helping define Medefy's long-term product strategy Partnering closely with executive leadership on product direction and platform expansion Travel Requirements Percentage:
0% travel
Physical and Mental Requirements:
Remote Work Environment :
This position is performed remotely in a home-office setting. The employee must ensure a quiet, private workspace free from distractions and suitable for video conferencing and focused work. A reliable high-speed internet connection is required.
Physical Demands :
Prolonged periods of sitting at a desk and working on a computer (up to 8+ hours per day). Frequent use of a computer keyboard, mouse, and screen; ability to type at least 55 WPM. Occasional movement within the home office environment (e.g., retrieving office supplies or documents). Vision abilities required include close vision for computer use and reading documentation, with or without corrective lenses. Ability to manage multiple complex initiatives simultaneously Ability to exercise sound judgement and work independently in a fast moving environment
Communication Requirements :
Must be able to communicate effectively in English using written and verbal channels (email, chat, video conferencing, phone). Must be able to read and interpret complex written information such as healthcare documentation, performance reports, and company procedures. Must be responsive and present during scheduled working hours and team communications, including virtual meetings and collaboration platforms.
Cognitive and Emotional Demands :
Ability to manage multiple complex tasks and competing priorities in a high-paced environment. Strong critical thinking and decision-making skills with attention to detail. Ability to exercise independent judgment and problem-solving under time constraints. Must be able to adapt quickly to changing workflows, operational needs, and team dynamics. Must maintain a high level of confidentiality and discretion in handling sensitive information. Requires emotional resilience, especially when assisting users in distress or resolving escalated member concerns. Must be able to maintain composure and a professional demeanor under pressure.
Work Schedule & Attendance :
Must be punctual and dependable. Must maintain regular attendance and meet performance expectations without direct on-site supervision.
**Job description is not a comprehensive listing of all the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.