Small Business Specialist III

At U.S. Bank, we are committed to supporting the customers and businesses we serve, helping them make smarter financial decisions and enabling community growth. We value each individual's potential as we embark on this journey together. A career with U.S. Bank offers a broad array of opportunities to explore what drives your success from Day One. As a Small Business Specialist III, you will provide exceptional customer service aligned with the U.S. Bank Core Values. This role focuses on delivering comprehensive financial solutions to small businesses with annual revenues ranging from $500K to $2.5 million. You'll deepen existing relationships through proactive outreach while identifying new business opportunities through effective prospecting. By leveraging digital tools alongside strong personal connections, you will offer tailored solutions that meet our business customers' needs. The role requires outside sales activities aimed at boosting revenue and achieving financial targets. Responsibilities include account openings, exploring product solutions, and maintaining customer accounts. You will cultivate both internal and external relationships, collaborating with branch partners, clients, and other stakeholders, while also referring clients to Business Banking and other divisions for additional support. Basic Qualifications: Bachelor's degree or equivalent work experience Three or more years of customer service, consultative sales, and/or prospecting experience Preferred Skills/Experience: In-depth knowledge of banking policies, procedures, and support systems Understanding of banking operations, product offerings, customer service relations, and community outreach Basic understanding of cash flow management and credit underwriting Strong written and verbal communication skills to convey business recommendations effectively This position involves approximately two or more hours of driving per week. Our benefits and rewards program is designed with the well-being of our team members in mind. We offer a range of benefits to support your health and financial security, including: Healthcare (medical, dental, vision) Life insurance options Short-term and long-term disability coverage Pregnancy disability and parental leave 401(k) plan and employer-funded retirement plans Paid vacation, ranging from two to five weeks Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals U.S. Bank is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected status under applicable law. We participate in the U.S. Department of Homeland Security E-Verify program in our U.S. facilities. Learn more about the E-Verify program. The salary range is reflective of typical compensation for this role, which ranges from $25.63 to $34.18, with actual pay depending on the location and level of experience. In addition to a competitive salary, U.S. Bank offers a comprehensive benefits package, including incentive programs, stock purchase options, and retirement contributions (subject to eligibility requirements).