UX/UI Tools Developer Analyst Job at EPITEC in Dearborn
EPITEC, Dearborn, MI, United States
Location:
Dearborn, MI (Hybrid, 4 days on-site) Employment Type:
Full-Time Contract Pay:
$38-42 per hour Description:
The UX/UI Tools Developer Analyst is part of the Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to customers and our dealers. The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy. Responsibilities: Build dynamic tool integration tied to Operating Model Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team Work closely with key teams to ensure dashboard / action plan / objective alignment strategy Support dynamic tool bowler integrations Understand and explain the strategic priorities for specific regions and/or functional teams Communicate the various product/experience roadmaps & dashboards & KPIs Resolve problems by finding the underlying issues and collaborating on solutions Requirements: Bachelor’s degree 2+ years of experience as Product/Delivery Manager Hands‑on experience with application solutions, data collection methods, analytics dashboards, and APIs Strong problem‑solving skills with the ability to analyze data and translate insights into actionable outcomes Preferred: Experience with Microsoft Excel and Microsoft Sharepoint Familiarity with Artificial Intelligence & Expert Systems Experience using Jira Background in project planning
Dearborn, MI (Hybrid, 4 days on-site) Employment Type:
Full-Time Contract Pay:
$38-42 per hour Description:
The UX/UI Tools Developer Analyst is part of the Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to customers and our dealers. The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy. Responsibilities: Build dynamic tool integration tied to Operating Model Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team Work closely with key teams to ensure dashboard / action plan / objective alignment strategy Support dynamic tool bowler integrations Understand and explain the strategic priorities for specific regions and/or functional teams Communicate the various product/experience roadmaps & dashboards & KPIs Resolve problems by finding the underlying issues and collaborating on solutions Requirements: Bachelor’s degree 2+ years of experience as Product/Delivery Manager Hands‑on experience with application solutions, data collection methods, analytics dashboards, and APIs Strong problem‑solving skills with the ability to analyze data and translate insights into actionable outcomes Preferred: Experience with Microsoft Excel and Microsoft Sharepoint Familiarity with Artificial Intelligence & Expert Systems Experience using Jira Background in project planning