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Director of Customer Success & Enablement

J.P. Morgan, New York, NY, United States


A leading financial institution seeks a Director of Business Enablement & Ops to enhance the customer experience and inspire team success. This pivotal role involves managing business enablement, operations, and overseeing a growing team while fostering a positive culture. The ideal candidate will have over 8 years of experience in customer success with proven leadership skills. Responsibilities include developing customer strategies, coaching the team, and building key metrics to track success. #J-18808-Ljbffr