
Production Coordinator I
Setpoint Integrated Solutions, Inc., Luling, LA, United States
Job Summary
To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer’s purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel.
Primary Duties & Responsibilities
Data entry for service work and engineered product with attention to detail and timely execution
Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training
Input purchase orders for materials required to complete orders and issue POs to vendors
Routinely communicate with vendors to monitor delivery dates
Communicate with the customer any unforeseen delays or issues with the field service order
Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing
Release appropriate lines for invoicing and attach proof of delivery to sales order
Process invoices and distribute them via mail, email, or customer portal
Enter Field Service Report hours into ADP daily
Enter hours onto Field Service Man Hour Tracking Spreadsheet
Approve time for all technicians and temps on ADP for each pay period
Update Contract Labor report weekly and send to corporate
Perform other administrative duties as required
Positional Requirements & Qualifications
Education & Experience:
HS Education or GED equivalent
Solid understanding of basic bookkeeping and accounts receivable principles
Skills & Abilities:
Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)
Successful completion of shop orientation hours for assigned product vertical(s)
Demonstrate understanding and compliance with all applicable quality standardization procedures
Successful completion of Technical 101 training for assigned product vertical(s)
Successful completion of the Customer Service Soft Skills training class
Successful completion of the Production Coordinator I learning path in LinkedIn Learning
Successful completion of the level I written test for assigned product vertical(s)
Oracle competency
Effective time-management
Detail-oriented
Self-Motivated
Highly organized
Must be able to travel and have a clear driving record in accordance to company driving guidelines
Clear background check and drug/alcohol screening
Essential Physical Functions
Travel: less than 5%
Lifting up to 20 pounds
Bending, stooping, walking
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Primary Duties & Responsibilities
Data entry for service work and engineered product with attention to detail and timely execution
Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training
Input purchase orders for materials required to complete orders and issue POs to vendors
Routinely communicate with vendors to monitor delivery dates
Communicate with the customer any unforeseen delays or issues with the field service order
Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing
Release appropriate lines for invoicing and attach proof of delivery to sales order
Process invoices and distribute them via mail, email, or customer portal
Enter Field Service Report hours into ADP daily
Enter hours onto Field Service Man Hour Tracking Spreadsheet
Approve time for all technicians and temps on ADP for each pay period
Update Contract Labor report weekly and send to corporate
Perform other administrative duties as required
Positional Requirements & Qualifications
Education & Experience:
HS Education or GED equivalent
Solid understanding of basic bookkeeping and accounts receivable principles
Skills & Abilities:
Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)
Successful completion of shop orientation hours for assigned product vertical(s)
Demonstrate understanding and compliance with all applicable quality standardization procedures
Successful completion of Technical 101 training for assigned product vertical(s)
Successful completion of the Customer Service Soft Skills training class
Successful completion of the Production Coordinator I learning path in LinkedIn Learning
Successful completion of the level I written test for assigned product vertical(s)
Oracle competency
Effective time-management
Detail-oriented
Self-Motivated
Highly organized
Must be able to travel and have a clear driving record in accordance to company driving guidelines
Clear background check and drug/alcohol screening
Essential Physical Functions
Travel: less than 5%
Lifting up to 20 pounds
Bending, stooping, walking
#J-18808-Ljbffr