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Technical Writer

Evolving Solution Services, Radford, VA, United States


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Technical Writer Full Time Radford, VA, US

Position Overview The Technical Writer creates and improves documentation for the AECC platform and its associated services. Working with engineers and product owners, this role translates complex technical concepts into clear guides and manuals to ensure administrators and end-users can effectively operate the Army's hosting solutions.

Quick Facts

Location:

Radford, VA (Hybrid telework/onsite as needed)

Security Clearance:

Active DoD Secret

Education:

Bachelor’s degree in Technical Communication, English, or Computer Science

Experience:

Proven experience as a Technical Writer in an IT infrastructure environment

Work Schedule:

Full-time

Mandatory Certifications

Certification:

None required (CPTC is a plus)

Compliance:

Ability to obtain a favorable government clearance

Key Responsibilities

Documentation Development:

Author system architecture guides, administrator manuals, user guides, and Standard Operating Procedures (SOPs).

Information Gathering:

Work closely with SMEs to gather technical information and ensure the accuracy of content.

Agile Integration:

Participate in Agile ceremonies to stay aligned with rapid development cycles and identify documentation gaps.

Visual Content:

Create technical diagrams and flowcharts to enhance visual understanding of complex systems.

Required Technical Skills

Writing & Editing:

Exceptional editing and proofreading skills with a strong attention to detail.

Technical Literacy:

Ability to document complex architectures, APIs, and cloud-native systems.

Authoring Tools:

Proficiency in Confluence, ReadMe, or MadCap Flare.

Preferred Skills & Experience

Modern Frameworks:

Familiarity with Kubernetes, DevSecOps, Docker, and Terraform.

DoD Standards:

Experience creating technical documentation for DoD or government projects.

What We Can Offer You

Excellence:

The chance to be part of a company that has a reputation for excellence in task execution.

Time Off:

Full-time associates receive 3 weeks of paid vacation each year plus 11 federal holidays.

Health Benefits:

Comprehensive Medical (Blue Cross Blue Shield), Secondary Insurance, Dental, and Vision.

Financial Security:

401K program with Fidelity (including company match) and Flexible Spending Account (FSA).

Insurance:

Short-term and Long-term Disability at no cost, plus Voluntary Life and AD&D options.

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