Senior Marketing Coordinator
Ardurra, Tallahassee, FL, United States
Position is full-time.
This is not a remote position.
Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304
We are looking for a Service Appointment Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Valid driver’s license
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to phone inquiries using email, scripts and templates
Provide customers with initial scheduling information and drive successful shop flow
Follow up with clients who have completed their service, ensuring excellent client satisfaction rating
Follow up with clients that have incoming parts orders and no-show service appointments
Participate in team and process development sessions – maintaining positive relationships with teammates, service teams and dealership management
Requirements
Drug Testing & Background Check Required.
Valid Driver's License is required.
High School Diploma or equivalent.
Ability to persuasively communicate with customers to set appointments.
Detail-oriented with strong organizational skills.
Capable of working at a high pace in a fast-paced environment.
Outstanding written and verbal communication skills.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any
#J-18808-Ljbffr
This is not a remote position.
Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304
We are looking for a Service Appointment Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Valid driver’s license
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to phone inquiries using email, scripts and templates
Provide customers with initial scheduling information and drive successful shop flow
Follow up with clients who have completed their service, ensuring excellent client satisfaction rating
Follow up with clients that have incoming parts orders and no-show service appointments
Participate in team and process development sessions – maintaining positive relationships with teammates, service teams and dealership management
Requirements
Drug Testing & Background Check Required.
Valid Driver's License is required.
High School Diploma or equivalent.
Ability to persuasively communicate with customers to set appointments.
Detail-oriented with strong organizational skills.
Capable of working at a high pace in a fast-paced environment.
Outstanding written and verbal communication skills.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any
#J-18808-Ljbffr