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Omnichannel CX Leader — Front-End & Events

The Michael's Companies, Irving, TX, United States


A leading retail chain in the United States is seeking a Customer Experience Manager to enhance customer service and operational standards. The Manager will oversee the front-end operations and lead the team in delivering exceptional service. Applicants should have retail management experience and strong leadership and training skills. The position requires managing KPIs, compliance with company policies, and involvement in inventory processes. This role includes a full-time schedule with opportunities for growth. #J-18808-Ljbffr