Personal Banker
First Farmers Bank & Trust, Galveston, IN, United States
Personal Banker
Galveston $18-$20/hr depending on experience About First Farmers Bank & Trust First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we've grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial servicesfrom personal and business banking to agricultural lending and mortgage solutions. Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today's digital banking convenience with the traditional values of integrity, perseverance, and customer care. With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters mostpeople. At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you're not just starting a jobyou're joining a company built on heart and grit. Key Responsibilities
Processing customer transactions, such as cashing checks, handling deposits, withdrawals, and cashier's checks. Balance cash within teller drawer daily. Manage and resolve all customer requests for updates, inquiries and any problems either in person or over the phone. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Process cash advances; spring/fall property taxes; and wire transfers as needed. Processing/Ordering checks and all related products for customers. Provide quality customer service through knowledge of all bank products and services. Expand and retain bank customer relationships while growing new relationship from prospective customers. Educate new and existing customers about features and benefits of bank products and services. Proactively refer customers to appropriate personnel. Conduct financial consultations with customers and take applications for all consumer loans including home equity line of credit applications. Open all consumer and commercial deposit accounts while looking for opportunities to cross-solve potential financial needs. Follow-up with all new accounts utilizing the 2-2-2 process. Input and process all new deposit accounts, including customer verification through ChexSystems. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Notary Public duties. Engage in personal development activities such as online learning and internal/external training to assist in career growth. The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Qualifications
Responsible to the Branch or Assistant Branch Manager for the fulfillment of duties assigned. Skills needed include strong cash handling abilities, knowledge of appropriate government regulations, comprehensive knowledge of bank products, and operations. Must have excellent communication and listening skills, a strong commitment to providing quality service, and attention to detail. This position requires dedication to customer service, by responding in a professional manner to customer questions and problems. Must have the ability to maintain confidentiality in daily operations and interactions with customers and work effectively in a team setting. Working Conditions
Normal office environment Extended viewing of computer screens Moderate lifting up to 25 pounds Repetitive hand and arm movement Moderate business traveling assigned as necessary.
Galveston $18-$20/hr depending on experience About First Farmers Bank & Trust First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we've grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial servicesfrom personal and business banking to agricultural lending and mortgage solutions. Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today's digital banking convenience with the traditional values of integrity, perseverance, and customer care. With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters mostpeople. At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you're not just starting a jobyou're joining a company built on heart and grit. Key Responsibilities
Processing customer transactions, such as cashing checks, handling deposits, withdrawals, and cashier's checks. Balance cash within teller drawer daily. Manage and resolve all customer requests for updates, inquiries and any problems either in person or over the phone. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Process cash advances; spring/fall property taxes; and wire transfers as needed. Processing/Ordering checks and all related products for customers. Provide quality customer service through knowledge of all bank products and services. Expand and retain bank customer relationships while growing new relationship from prospective customers. Educate new and existing customers about features and benefits of bank products and services. Proactively refer customers to appropriate personnel. Conduct financial consultations with customers and take applications for all consumer loans including home equity line of credit applications. Open all consumer and commercial deposit accounts while looking for opportunities to cross-solve potential financial needs. Follow-up with all new accounts utilizing the 2-2-2 process. Input and process all new deposit accounts, including customer verification through ChexSystems. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Notary Public duties. Engage in personal development activities such as online learning and internal/external training to assist in career growth. The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Qualifications
Responsible to the Branch or Assistant Branch Manager for the fulfillment of duties assigned. Skills needed include strong cash handling abilities, knowledge of appropriate government regulations, comprehensive knowledge of bank products, and operations. Must have excellent communication and listening skills, a strong commitment to providing quality service, and attention to detail. This position requires dedication to customer service, by responding in a professional manner to customer questions and problems. Must have the ability to maintain confidentiality in daily operations and interactions with customers and work effectively in a team setting. Working Conditions
Normal office environment Extended viewing of computer screens Moderate lifting up to 25 pounds Repetitive hand and arm movement Moderate business traveling assigned as necessary.