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Food & Beverage Sales Executive

Hyatt Hotels Corporation, Kansas City, MO, United States


When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Position Requirements

Minimum 2 year of experience in a related field.

High School diploma or GED.

2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area / 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with no work experience required.

Require to act as a Sales Specialist in the area of all outlets. This covers the relationship building and account management.

Qualifications

Professional demeanor exhibiting behavioral styles that convey confidence and command respect from others, making a good first impression in alignment with the hotel’s values.

Adaptability in maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

Drive results by setting high standards of performance for self and / or others, assuming responsibility for work objectives, initiating, focusing, and monitoring the efforts of self and / or others towards the accomplishment of goals, proactively taking action and going beyond what is required.

Build and contribute to the team by leading and participating as a member of the team, moving towards the completion of common goals while fostering cohesion and collaboration among team members.

Interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Develop and sustain relationships based on an understanding of customer needs and acting consistently.

Understand and utilize professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function specific work challenges.

Ensure that efforts serve sales objectives, maximizing the productiveness of interactions by monitoring and building on customers’ cues.

Support the Food & Beverage operation by engaging customers during visits in the restaurants, seeking and taking appropriate actions on customer feedback and taking responsibility for customer satisfaction and loyalty.

Able to read and understand work related documents.

Able to communicate effectively in writing as appropriate for the needs of the audience.

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