Resident Engagement Specialist
National Horizon Real Estate Services, LLC, Las Vegas, NV, United States
National Horizon Real Estate Services, LLC is a full‑service property management company specializing in multifamily and commercial real estate operations. We focus on maximizing asset performance, driving NOI growth, and delivering exceptional resident and tenant experiences. Our services include marketing, leasing strategies, financial reporting, maintenance oversight, compliance, and asset preservation. Powered by innovative technology and a skilled team, we manage properties with a forward‑thinking approach, whether they are lease‑ups, stabilized communities, or commercial centers. At National Horizon, we are committed to elevating every property we manage.
Role Description
National Horizon Real Estate Services is seeking a full‑time Resident Engagement Specialist for an on‑site role in Las Vegas, NV. The Resident Engagement Specialist will focus on creating a positive living experience for residents, addressing resident inquiries, managing community events, and ensuring high levels of resident satisfaction. Responsibilities will include fostering strong relationships with current and prospective residents, coordinating communication efforts, resolving issues professionally, and assisting with lease renewals and other administrative duties as needed. Qualifications
Strong customer service and interpersonal skills, with the ability to engage effectively with diverse groups of residents Excellent verbal and written communication skills to manage resident communication and correspondence Event planning and coordination experience to organize and manage community events Proficient in handling administrative tasks, including scheduling, documentation, and using property management software Problem‑solving and conflict‑resolution skills to address and resolve resident concerns in a professional manner High level of organization, attention to detail, and ability to work independently Experience in property management or residential services is preferred but not required Proficiency with digital tools and platforms, including email communication tools and basic office software High school diploma or equivalent; additional certifications in property management or customer service are a plus National Horizon Real Estate Services, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, local law, and because all individuals have the right to equal access to employment opportunities. We also provide reasonable accommodations to qualified individuals with disabilities and to applicants needing accommodations during the hiring process, consistent with applicable law.
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National Horizon Real Estate Services is seeking a full‑time Resident Engagement Specialist for an on‑site role in Las Vegas, NV. The Resident Engagement Specialist will focus on creating a positive living experience for residents, addressing resident inquiries, managing community events, and ensuring high levels of resident satisfaction. Responsibilities will include fostering strong relationships with current and prospective residents, coordinating communication efforts, resolving issues professionally, and assisting with lease renewals and other administrative duties as needed. Qualifications
Strong customer service and interpersonal skills, with the ability to engage effectively with diverse groups of residents Excellent verbal and written communication skills to manage resident communication and correspondence Event planning and coordination experience to organize and manage community events Proficient in handling administrative tasks, including scheduling, documentation, and using property management software Problem‑solving and conflict‑resolution skills to address and resolve resident concerns in a professional manner High level of organization, attention to detail, and ability to work independently Experience in property management or residential services is preferred but not required Proficiency with digital tools and platforms, including email communication tools and basic office software High school diploma or equivalent; additional certifications in property management or customer service are a plus National Horizon Real Estate Services, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, local law, and because all individuals have the right to equal access to employment opportunities. We also provide reasonable accommodations to qualified individuals with disabilities and to applicants needing accommodations during the hiring process, consistent with applicable law.
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