Assistant Director of Systems Engineer
University of Georgia, Athens, GA, United States
Assistant Director of Systems Engineer
Posting Number: S14891P
Posting Details
Working Title: Assistant Director of Systems Engineer
Department: ENGR-Information Technology
Posting Type: External
Retirement Plan: TRS or ORP
Employment Type: Employee
Benefits Eligibility: Eligible
Work Schedule: Full Time – Monday to Friday, 8am‑5pm (Athens campus)
Salary: $67,000+ (based on experience)
Location Athens, Georgia (main UGA campus)
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.
Minimum Qualifications Bachelor’s degree in a related field or equivalent and 8 years of professional experience.
Preferred Qualifications
Deep knowledge and experience in core/system engineering services.
Experience in supervising others.
Position Summary The Assistant Director of System Engineering for the College of Engineering will oversee core systems and research systems, serve as primary storage administrator, build and deploy computers for faculty and students, ensure security compliance, install software packages, and supervise 2‑3 OIT Staff members.
Duties / Responsibilities
Core Systems Engineering Administration (25%)
Serve as Secondary Citrix Provisioning Services Administrator
Serve as Secondary Citrix NetScaler Administrator
Serve as Secondary Citrix Virtual Applications and Desktop Administrator
Serve as Secondary Network Administrator (switches, firewalls, VPNs)
Serve as Primary Core Linux and Windows Server Administrator
Serve as Primary Storage Administrator
Research Linux Systems Administration (25%)
Build and deploy new research Linux based computers.
Ensure all research Linux computers meet UGA security standards.
Install software packages requested by faculty and students.
Update and maintain research Linux computers.
Build and maintain Linux system images for client deployments.
Supervisory Duties (25%)
Manage System Engineering Services IT queues; review tickets daily and ensure quality control.
Conduct weekly team meetings.
Recruit, hire, train, and retain team members; coordinate with HR.
Ensure timely and accurate completion of team tasks.
Client Services (10%)
Prioritize requests, document status via RT ticketing system.
Provide technical assistance in person or via remote connection.
Manage and resolve Tier 3 support requests.
Special Projects (10%)
Lead special technology projects assigned by the Sr. Director of OIT.
Other Duties (5%)
Contribute to OIT operations within the College of Engineering.
Attend CENGR staff meetings and complete required employee trainings.
Applicant Documents
Resume/CV (Required)
Cover Letter (Required)
List of References with Contact Information (Required)
Optional Documents: Any relevant certifications or additional supporting documents.
Contact Information Recruitment Contact: Forrest Bridges
Email: fbridges@uga.edu
Additional Information Position is open and will remain open until filled.
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Posting Details
Working Title: Assistant Director of Systems Engineer
Department: ENGR-Information Technology
Posting Type: External
Retirement Plan: TRS or ORP
Employment Type: Employee
Benefits Eligibility: Eligible
Work Schedule: Full Time – Monday to Friday, 8am‑5pm (Athens campus)
Salary: $67,000+ (based on experience)
Location Athens, Georgia (main UGA campus)
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.
Minimum Qualifications Bachelor’s degree in a related field or equivalent and 8 years of professional experience.
Preferred Qualifications
Deep knowledge and experience in core/system engineering services.
Experience in supervising others.
Position Summary The Assistant Director of System Engineering for the College of Engineering will oversee core systems and research systems, serve as primary storage administrator, build and deploy computers for faculty and students, ensure security compliance, install software packages, and supervise 2‑3 OIT Staff members.
Duties / Responsibilities
Core Systems Engineering Administration (25%)
Serve as Secondary Citrix Provisioning Services Administrator
Serve as Secondary Citrix NetScaler Administrator
Serve as Secondary Citrix Virtual Applications and Desktop Administrator
Serve as Secondary Network Administrator (switches, firewalls, VPNs)
Serve as Primary Core Linux and Windows Server Administrator
Serve as Primary Storage Administrator
Research Linux Systems Administration (25%)
Build and deploy new research Linux based computers.
Ensure all research Linux computers meet UGA security standards.
Install software packages requested by faculty and students.
Update and maintain research Linux computers.
Build and maintain Linux system images for client deployments.
Supervisory Duties (25%)
Manage System Engineering Services IT queues; review tickets daily and ensure quality control.
Conduct weekly team meetings.
Recruit, hire, train, and retain team members; coordinate with HR.
Ensure timely and accurate completion of team tasks.
Client Services (10%)
Prioritize requests, document status via RT ticketing system.
Provide technical assistance in person or via remote connection.
Manage and resolve Tier 3 support requests.
Special Projects (10%)
Lead special technology projects assigned by the Sr. Director of OIT.
Other Duties (5%)
Contribute to OIT operations within the College of Engineering.
Attend CENGR staff meetings and complete required employee trainings.
Applicant Documents
Resume/CV (Required)
Cover Letter (Required)
List of References with Contact Information (Required)
Optional Documents: Any relevant certifications or additional supporting documents.
Contact Information Recruitment Contact: Forrest Bridges
Email: fbridges@uga.edu
Additional Information Position is open and will remain open until filled.
#J-18808-Ljbffr