Dining Experience Ambassador - 12 hours/weekly
McLean, Simsbury, CT, United States
About McLean
Being a part of this extraordinary team at McLean in Simsbury, CT, you will experience the satisfaction of knowing your work actually makes a difference. You’ll be part of a talented group that truly enjoys what they do and takes care of one another like family.
From the top on down, we roll up our sleeves and work together as trusted guides for our amazing residents and their families. We’re committed to our legacy of caring and you can feel it in the air every day. It’s meaningful. It’s supportive. It’s real.
Position Title Dining Experience Ambassador
Department Culinary Arts.
Accountability Reports to the Chef Manager. Takes direction from Dining Services Supervisor, Executive Chef, and The Vice President of Dining & Hospitality.
Classification Hourly-non-exempt
Job Overview The Dining Experience Ambassador may work anywhere on the property where food is prepared. This person will assist in the set‑up and serving of food from counters and steam tables. Duties will include cleaning and sanitizing equipment and workstations. The general responsibilities of the position include those listed below but other responsibilities of the position may be identified. These responsibilities may differ depending on business necessities and customer requirements.
General Responsibilities
Read recipes and/or product directions.
Estimate food requirements.
Operate a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead foodstuffs for cooking, serving and storing.
Assist in the preparation of hot and/or cold foods, and properly store food, utilizing knowledge of temperature requirements and spoilage.
Inspect workstations for compliance with service standards.
Keep records and requisition for supplies/equipment as needed.
Clean and sanitize workstations and equipment following all McLean and regulatory rules and procedures.
May taste test products.
Set up stations with entrees, soups, salads, breads, condiments, other food products and utensils.
Provide general stocking duties in service area.
Serve and replenish food from counters and steam tables (sometimes using a conveyor food belt) and break down stations at the end of meal periods.
Brew coffee and tea.
May be required to restock other beverage areas.
Interact with customers in the serving, retail and dining areas.
Assist customers with opening containers and cutting food when requested.
Attend all allergy and foodborne illness in‑service training.
Comply with all company safety and risk management policies and procedures.
Report all accidents and injuries in a timely manner.
Participate in regular safety meetings, safety training and hazard assessments.
Comply with all NEXDINE and HACCP policies and procedure.
Attend training programs (classroom and virtual) as designated.
May work on a tray line to distribute food.
May perform other duties and responsibilities as assigned.
Gather necessary food items from the Main kitchen, including beverages and supplies for the refrigerator and bring them to the Country Kitchen.
Ensure sufficient plates, cups, saucers, and silverware are in place ready for meal service.
Plate food items according to resident preference AND DIET as stated on the Meal Ticket and give to nurse aides for delivery.
Assist with unloading and stocking products in proper storage area, labeling and dating items.
Take majority of dishware to Main kitchen for cleaning and return to Country Kitchen, placing in assigned storage areas. Put some items through dish machine in Country Kitchen.
Takes temperatures for the refrigerator, freezer, dish machine and sanitizer daily.
Cleans and sanitizes workstations and equipment.
Always provide the highest quality of service to residents and staff.
Serve in the Dining Room. Provide fast, friendly, professional and responsive customer service to dining guests.
Job Qualifications Experience / Knowledge
High School diploma, GED, or equivalent experience preferred.
No previous work experience required.
Skills / Aptitude
Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Ability to maintain a positive attitude.
Ability to communicate with co‑workers and other departments with professionalism and respect.
Maintains a professional relationship with all co‑workers, vendor representatives, supervisors, managers, customers, and residents.
Ability to use a computer.
Ability to provide clear directions and respond to employees.
Basic food handling skills.
License / Qualifications
Certifications: None
General Qualifications
Willingness to be open to learning and growing.
Maturity of judgment and behavior.
Maintains high standards for work areas and appearance.
Maintains a positive attitude.
The ability to work a flexible schedule is helpful.
Must comply with any dress code requirements.
Must be able to work evenings, weekends, and some holidays.
Attends work and shows up for scheduled shift on time with satisfactory regularity.
Physical Requirements
Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
Significant walking or other means of mobility.
Ability to work in a standing position for long periods of time (up to 8 hours).
Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
Working Conditions Generally, in an indoor setting, however, may supervise outside activities and events. Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud.
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From the top on down, we roll up our sleeves and work together as trusted guides for our amazing residents and their families. We’re committed to our legacy of caring and you can feel it in the air every day. It’s meaningful. It’s supportive. It’s real.
Position Title Dining Experience Ambassador
Department Culinary Arts.
Accountability Reports to the Chef Manager. Takes direction from Dining Services Supervisor, Executive Chef, and The Vice President of Dining & Hospitality.
Classification Hourly-non-exempt
Job Overview The Dining Experience Ambassador may work anywhere on the property where food is prepared. This person will assist in the set‑up and serving of food from counters and steam tables. Duties will include cleaning and sanitizing equipment and workstations. The general responsibilities of the position include those listed below but other responsibilities of the position may be identified. These responsibilities may differ depending on business necessities and customer requirements.
General Responsibilities
Read recipes and/or product directions.
Estimate food requirements.
Operate a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead foodstuffs for cooking, serving and storing.
Assist in the preparation of hot and/or cold foods, and properly store food, utilizing knowledge of temperature requirements and spoilage.
Inspect workstations for compliance with service standards.
Keep records and requisition for supplies/equipment as needed.
Clean and sanitize workstations and equipment following all McLean and regulatory rules and procedures.
May taste test products.
Set up stations with entrees, soups, salads, breads, condiments, other food products and utensils.
Provide general stocking duties in service area.
Serve and replenish food from counters and steam tables (sometimes using a conveyor food belt) and break down stations at the end of meal periods.
Brew coffee and tea.
May be required to restock other beverage areas.
Interact with customers in the serving, retail and dining areas.
Assist customers with opening containers and cutting food when requested.
Attend all allergy and foodborne illness in‑service training.
Comply with all company safety and risk management policies and procedures.
Report all accidents and injuries in a timely manner.
Participate in regular safety meetings, safety training and hazard assessments.
Comply with all NEXDINE and HACCP policies and procedure.
Attend training programs (classroom and virtual) as designated.
May work on a tray line to distribute food.
May perform other duties and responsibilities as assigned.
Gather necessary food items from the Main kitchen, including beverages and supplies for the refrigerator and bring them to the Country Kitchen.
Ensure sufficient plates, cups, saucers, and silverware are in place ready for meal service.
Plate food items according to resident preference AND DIET as stated on the Meal Ticket and give to nurse aides for delivery.
Assist with unloading and stocking products in proper storage area, labeling and dating items.
Take majority of dishware to Main kitchen for cleaning and return to Country Kitchen, placing in assigned storage areas. Put some items through dish machine in Country Kitchen.
Takes temperatures for the refrigerator, freezer, dish machine and sanitizer daily.
Cleans and sanitizes workstations and equipment.
Always provide the highest quality of service to residents and staff.
Serve in the Dining Room. Provide fast, friendly, professional and responsive customer service to dining guests.
Job Qualifications Experience / Knowledge
High School diploma, GED, or equivalent experience preferred.
No previous work experience required.
Skills / Aptitude
Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Ability to maintain a positive attitude.
Ability to communicate with co‑workers and other departments with professionalism and respect.
Maintains a professional relationship with all co‑workers, vendor representatives, supervisors, managers, customers, and residents.
Ability to use a computer.
Ability to provide clear directions and respond to employees.
Basic food handling skills.
License / Qualifications
Certifications: None
General Qualifications
Willingness to be open to learning and growing.
Maturity of judgment and behavior.
Maintains high standards for work areas and appearance.
Maintains a positive attitude.
The ability to work a flexible schedule is helpful.
Must comply with any dress code requirements.
Must be able to work evenings, weekends, and some holidays.
Attends work and shows up for scheduled shift on time with satisfactory regularity.
Physical Requirements
Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
Significant walking or other means of mobility.
Ability to work in a standing position for long periods of time (up to 8 hours).
Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
Working Conditions Generally, in an indoor setting, however, may supervise outside activities and events. Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud.
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