Customer Service Representative
Ace Handyman Services Newark, Oak Park, IL, United States
Benefits
401(k) Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Training & development Job Information
Job Title:
Customer Service Representative Company:
Ace Handyman Services Location:
Chicago, IL and Surrounding Collar Counties Schedule:
Monday – Friday | 8:00 AM – 5:00 PM | No Weekends About Ace Handyman Services
Ace Handyman Services is a trusted home improvement and repair company and
general contractor serving Chicago and the surrounding collar counties . We specialize in helping homeowners maintain, repair, and improve their homes with professional craftsmanship and reliable service. Our team prides itself on professionalism, clear communication, and delivering high-quality results for every customer. Position Overview
We are seeking a Customer Service Representative to join our team. This role is focused on
customer service, inbound call handling, and helping convert inquiries into booked jobs . You will be the first point of contact for homeowners seeking handyman and general contracting services, helping guide them through our service offerings and scheduling process. This position is ideal for someone who enjoys working with people, is highly organized, and is motivated by helping grow a local service business. Key Responsibilities
Answer inbound calls from homeowners and potential clients Provide excellent customer service and represent the Ace brand professionally Schedule estimates and service appointments for technicians Follow up with customers regarding estimates, service requests, and project timelines Assist in converting inquiries into booked projects Maintain accurate customer information in the CRM system Communicate with field technicians regarding scheduling and project updates Support business development initiatives including follow-ups and outreach to past customers Qualifications
Previous experience in
customer service, inside sales, or scheduling
preferred Strong phone and communication skills Highly organized with strong attention to detail Comfortable using scheduling software and CRM systems Ability to multitask and manage a high volume of customer inquiries Positive attitude and team-oriented mindset Compensation & Benefits
Competitive hourly pay (based on experience) Paid Time Off (PTO) Monday through Friday schedule – 8:00 AM to 5:00 PM Opportunity for growth within a growing home services company Why Join Ace Handyman Services?
Stable weekday schedule with work-life balance Work with a respected national brand serving the Chicago area Be part of a growing team in the home improvement industry Help homeowners improve and maintain their homes To Apply
Submit your resume and a brief introduction explaining why you would be a great fit for the Ace Handyman Services team.
#J-18808-Ljbffr
401(k) Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Training & development Job Information
Job Title:
Customer Service Representative Company:
Ace Handyman Services Location:
Chicago, IL and Surrounding Collar Counties Schedule:
Monday – Friday | 8:00 AM – 5:00 PM | No Weekends About Ace Handyman Services
Ace Handyman Services is a trusted home improvement and repair company and
general contractor serving Chicago and the surrounding collar counties . We specialize in helping homeowners maintain, repair, and improve their homes with professional craftsmanship and reliable service. Our team prides itself on professionalism, clear communication, and delivering high-quality results for every customer. Position Overview
We are seeking a Customer Service Representative to join our team. This role is focused on
customer service, inbound call handling, and helping convert inquiries into booked jobs . You will be the first point of contact for homeowners seeking handyman and general contracting services, helping guide them through our service offerings and scheduling process. This position is ideal for someone who enjoys working with people, is highly organized, and is motivated by helping grow a local service business. Key Responsibilities
Answer inbound calls from homeowners and potential clients Provide excellent customer service and represent the Ace brand professionally Schedule estimates and service appointments for technicians Follow up with customers regarding estimates, service requests, and project timelines Assist in converting inquiries into booked projects Maintain accurate customer information in the CRM system Communicate with field technicians regarding scheduling and project updates Support business development initiatives including follow-ups and outreach to past customers Qualifications
Previous experience in
customer service, inside sales, or scheduling
preferred Strong phone and communication skills Highly organized with strong attention to detail Comfortable using scheduling software and CRM systems Ability to multitask and manage a high volume of customer inquiries Positive attitude and team-oriented mindset Compensation & Benefits
Competitive hourly pay (based on experience) Paid Time Off (PTO) Monday through Friday schedule – 8:00 AM to 5:00 PM Opportunity for growth within a growing home services company Why Join Ace Handyman Services?
Stable weekday schedule with work-life balance Work with a respected national brand serving the Chicago area Be part of a growing team in the home improvement industry Help homeowners improve and maintain their homes To Apply
Submit your resume and a brief introduction explaining why you would be a great fit for the Ace Handyman Services team.
#J-18808-Ljbffr