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Parts Specialist

Hoffman Auto Group, West Simsbury, CT, United States


Company Description Founded in 1921, Hoffman Auto Group is a renowned family-owned business with over 100 years of experience in the automotive industry. Based in Connecticut with locations in East Hartford, Avon, New London, and Waterbury, Hoffman has expanded its operations to Burlington, Vermont. Representing 11 leading automotive brands, including Audi, BMW, Ford, and Toyota, Hoffman employs over 600 team members across sales, service, parts, and state-of-the-art collision centers. Renowned for its exceptional customer experience, innovative practices, employee culture, and deep community involvement, Hoffman is a trusted name in automotive excellence.

Role Description Hoffman Auto Group is seeking a dedicated and detail-oriented Parts Shipper Receiver for a full-time, on-site role at our West Simsbury, CT location. The Parts Specialist will be responsible for receiving and managing inventory, ordering automotive parts, maintaining inventory accuracy, and collaborating with the service department. This role includes assisting customers with parts inquiries, ensuring high levels of customer satisfaction, and maintaining a well-organized parts department.

Qualifications

Strong Customer Satisfaction and Customer Service skills with the ability to build and maintain positive relationships.

Proficiency in Inventory Management and Inventory Control to ensure accurate stock levels and efficient operations.

Excellent Communication skills, both verbal and written, to effectively interact with team members and customers.

General knowledge of automotive parts and repairs is a plus.

Organizational skills and attention to detail to manage records and processes efficiently.

Ability to work in a fast-paced, on-site operational environment.

Experience in a similar role is preferred but not required.

High school diploma or equivalent; additional technical training or certifications are a plus.

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