Commercial Lines Account Manager
Acrisure, LLC, Kentwood, MI, United States
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
**Job Summary:** Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.
**Responsibilities:** Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members. **Requirements:**Ability to work toward professional designation.
Must be comfortable in an electronic environment with strong computer skills. Strong working knowledge of Word, PowerPoint, and Excel.
Excellent people skills and ability to work well in a team environment. Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
**Education and Experience:** Bachelor’s Degree in a Business or related field OR equivalent relevant experience
A minimum of 5 years' experience within the insurance industry or business-related experience
**Benefits and Perks:** Competitive compensation Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)* Company-paid Group Life insurance* Company-paid Employee Assistance Program (EAP) and Calm App subscription* Employee-paid Pet Insurance and optional supplemental insurance coverage* Vested 401(k) with company match and financial wellness programs* Career growth and learning opportunities* ...and so much more!*Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.*Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits optionsPaid maternity leave, paid paternity leave, and fertility benefits* **Physical Wellness:** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.* **Mental Wellness:** Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.* **Financial Wellness:** Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.* **Family Care:** Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.* **... and so much more!** #J-18808-Ljbffr
**Job Summary:** Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.
**Responsibilities:** Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members. **Requirements:**Ability to work toward professional designation.
Must be comfortable in an electronic environment with strong computer skills. Strong working knowledge of Word, PowerPoint, and Excel.
Excellent people skills and ability to work well in a team environment. Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
**Education and Experience:** Bachelor’s Degree in a Business or related field OR equivalent relevant experience
A minimum of 5 years' experience within the insurance industry or business-related experience
**Benefits and Perks:** Competitive compensation Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)* Company-paid Group Life insurance* Company-paid Employee Assistance Program (EAP) and Calm App subscription* Employee-paid Pet Insurance and optional supplemental insurance coverage* Vested 401(k) with company match and financial wellness programs* Career growth and learning opportunities* ...and so much more!*Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.*Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits optionsPaid maternity leave, paid paternity leave, and fertility benefits* **Physical Wellness:** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.* **Mental Wellness:** Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.* **Financial Wellness:** Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.* **Family Care:** Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.* **... and so much more!** #J-18808-Ljbffr