Customer Service Representative
Tyndale Company, Inc., Houston, TX, United States
The Tyndale Company, a 9x Top Workplace winner in PA and 5x Top Workplace winner in TX and a certified family‑owned business, is seeking an experienced
Customer Service Representative
to join our team. Tyndale's Customer Service Representatives strive for excellence in every customer interaction—including phone calls, web chat, text, and email—in a timely, accurate, and professional manner. Our Customer Service Representatives are responsible for maintaining customer data within Tyndale's systems in a highly accurate manner.
Schedule : Monday through Friday, 8 AM to 4:30 PM.
To learn more about our Customer Service Representative role, please check out this short video: HERE
Hybrid/Remote Tyndale supports a strong work‑life balance. This opportunity requires onsite work a minimum of one day per week, and four days per week remotely. Candidates must reside within commutable distance from our location in Houston, TX (City Centre) or Pipersville, PA.
About Tyndale The Tyndale Company is a private, 9x Top Workplace winner in PA and 5x winner in TX, and an industry‑leading national supplier of arc‑rated flame‑resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family‑owned business providing a retail‑style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Accurately process customer orders, returns, and replacements
Assist customers with questions, concerns, and website navigation
Ensure high‑quality service, including handling challenging interactions professionally
Verify and update customer information in company systems
Collaborate with other departments to confirm and fulfill orders
Address internal service requests and resolve issues thoroughly
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Customer Service Representative
to join our team. Tyndale's Customer Service Representatives strive for excellence in every customer interaction—including phone calls, web chat, text, and email—in a timely, accurate, and professional manner. Our Customer Service Representatives are responsible for maintaining customer data within Tyndale's systems in a highly accurate manner.
Schedule : Monday through Friday, 8 AM to 4:30 PM.
To learn more about our Customer Service Representative role, please check out this short video: HERE
Hybrid/Remote Tyndale supports a strong work‑life balance. This opportunity requires onsite work a minimum of one day per week, and four days per week remotely. Candidates must reside within commutable distance from our location in Houston, TX (City Centre) or Pipersville, PA.
About Tyndale The Tyndale Company is a private, 9x Top Workplace winner in PA and 5x winner in TX, and an industry‑leading national supplier of arc‑rated flame‑resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family‑owned business providing a retail‑style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Accurately process customer orders, returns, and replacements
Assist customers with questions, concerns, and website navigation
Ensure high‑quality service, including handling challenging interactions professionally
Verify and update customer information in company systems
Collaborate with other departments to confirm and fulfill orders
Address internal service requests and resolve issues thoroughly
#J-18808-Ljbffr