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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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ESSENTIAL FUNCTION

Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.

Provides quotes or completes the sale, if campaign appropriate to directly gain new business.

Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up.

Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.

Manages requests for products, price and technical information.

Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.

Maintains showroom cleanliness by procedures set forth by management.

Identifies sources of leads and manages the pre‑qualification process in collaboration with sales and corporate marketing.

Tracks result of outbound campaign efforts.

Backs up inbound customer service, as needed.

Comply with all DOT and OSHA regulations.

Ensure all safety rules are strictly observed.

Perform other projects and duties as assigned.

Perform other duties as assigned.

Comply with all policies and standards.

KNOWLEDGE, SKILLS AND ABILITIES

High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.

Excellent customer service skills. Ability to establish and manage customer relationships.

Ability to work independently and under some pressure to meet deadlines.

Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to learn MTG's business/product types/organization/transaction systems.

Excellent Telephone Communications Skills.

Excellent Organizational Skills.

Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E‑mail).

PHYSICAL DEMANDS

Stationary Position – frequently

Move/Traverse – occasionally

Stationary Position/Seated – frequently

Transport/Lifting – frequently

Transport/Carrying – frequently

Exerting Force/Pushing – occasionally

Exerting Force/Pulling – occasionally

Ascend/Descend – occasionally

Balancing – occasionally

Position Self/Stooping – occasionally

Position Self/Kneeling – occasionally

Position Self/Crouching – occasionally

Position Self/Crawling – occasionally

Reaching – frequently

Handling – frequently

Grasping – frequently

Feeling – rarely

Communicate/Talking – constantly

Communicate/Hearing – constantly

Repetitive Motions – frequently

Coordination – occasionally

Travel Requirement: None

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.

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