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Parts Counterperson

Pugmire Lincoln of Marietta, New York, NY, United States


Parts Counterperson Pugmire Automotive Group is seeking a customer-focused and detail-oriented Parts Counterperson to support our service and retail operations. This role is responsible for assisting customers and internal teams with parts sales, inventory management, and order fulfillment—ensuring accuracy, efficiency, and a high-quality customer experience.

If you thrive in a fast-paced environment and understand the importance of getting the right part, the first time, this is your lane.

Why Join Pugmire Automotive Group At Pugmire, you’re not just joining a dealership—you’re joining a team that values performance, accountability, and customer experience across every touchpoint. As a Ford and Lincoln partner, we combine a legacy brand with a forward-thinking, customer-first approach.

Compensation & Benefits

Competitive Pay

Flexible Working Hours

Health Insurance

Paid Time Off & Sick Leave

401(k) with Company Participation

Key Responsibilities

Manage the parts sales process from inquiry to fulfillment

Assist retail customers and internal service teams with parts needs

Locate and source parts not currently in inventory

Process and track special orders accurately

Maintain clear, timely communication with customers on order status

Collaborate with Parts Manager and Service Team to ensure operational flow

Maintain accurate inventory records and assist with stock organization

Follow all company safety policies and operational procedures

Ensure compliance with federal, state, and local regulations

Qualifications & Requirements

Previous automotive parts or dealership experience preferred (Ford experience a plus)

Strong knowledge of automotive systems and parts identification

Ability to quickly assess needs and provide accurate solutions

Strong communication and customer service skills

Basic computer proficiency and ability to learn dealership systems

Detail-oriented with strong organizational and time management skills

Ability to lift up to 50 lbs and remain on feet for extended periods

Comfortable working in a fast-paced, team-driven environment

High school diploma or equivalent required

What Sets You Apart

Positive, professional attitude with a strong work ethic

Ability to multitask without sacrificing accuracy

Team-first mindset with accountability for results

Commitment to delivering a seamless customer experience

Pugmire Automotive Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status under federal, state, or local law.

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