Logo
job logo

Senior Instructional Designer

Ppl Llc, New York, NY, United States


Senior Instructional Designer page is loaded## Senior Instructional Designerremote type:

Remotelocations:

New Yorktime type:

Full timeposted on:

Posted Yesterdayjob requisition id:

JR26-0776It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*Public Partnerships LLC (PPL) provides helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We will, along with a diverse alliance of service partners across the state, support the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions.Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve.Learn more about PPL and CDPAP at**Duties & Responsibilities:*** Collaborate with learning specialists and SMEs to create and enhance existing content.* Exhibit technical writing skills to develop content for both internal and external audiences.* Develop courses and materials for diverse audiences and various accessibility needs.* Demonstrate creativity when producing training materials including, videos, simulations, job aids, eLearnings, etc. while meeting learning objectives and resolving skill gaps.* Use adult learning theories and exercise all parts of ADDIE model or similar.* Meet stated deadlines for work and partner with Director to communicate progress and handling of roadblocks in achieving timelines or goals.* Take ownership of content developed including implementing feedback and continuous improvements in materials to ensure the best possible learner outcomes and experiences.* Use authoring tools like Articulate Rise, Storyline, Camtasia and more to create excellent well branded, engaging yet easily adopted learning experiences.* Mentor other Instructional Designers (ID) and teammates in design techniques and other ID skills.* Assist with content review of learning materials and provide concise appropriate feedback.* Serve as project lead for Instructional Design including some needs assessment and project management.* Assist operations teams with learning solutions and support on process clarity, gaps and education.* Create customer-facing materials.**Required Skills:*** Understanding of adult learning principles and learner accessibility challenges.* Experience with partnering with SMEs and Operations leaders to provide solutions to learning concerns and skill gaps.* Experience using both Performance and learner-based evidence and feedback for curriculum development needs.* Highly organized with attention to detail and the ability to work under varying, often strict deadlines and effectively prioritize workload.* Demonstrates an intense curiosity and commitment to constantly learn along with an affinity to workforce diversity.* Virtual facilitation experience preferred – combined with professional and technical skills.* Exposure to Learning Management Systems (preferably Workday) and authoring tools (Articulate Rise, Storyline, Camtasia etc.).* Instructional video creation experience is required. Videos for customers as well as staff preferred.* Experience in implementing new software, acquisitions, customer contracts or operational functions. Startup experience a plus.* Advanced Microsoft Office Suites 365, Zoom, other office/class tools and ID authoring tools.* High Emotional Intelligence, professional composure and collaborative spirit.* Knowledge of commonly used training concepts (ADDIE, SAM, Design Thinking).* Strong verbal and written communications skills. Effectively communicates with colleagues, program participants and other stakeholders.* Experience leading, mentoring or coaching others.**Education:** BA / BS in Education, or related field preferred. Substantial professional experience in a related field may be considered in lieu of a formal degree.**Experience:*** 5+ years’ experience creating all types of training materials and videos including, business software tutorial style materials and videos; Articulate and Camtasia experience preferred.* 3+ years’ experience partnering with leaders and SMEs on learning related projects.* 1+ year experience in a supervisory, coach or mentor role.* 1+ year experience facilitating training events virtually preferred.* Excellent attention to detail and written communication skills required.* Previous experience as an LMS Admin; Workday preferred.**The following are a plus:*** C.P.T.D. (Certified Professional in Talent Development) OR* A.P.T.D (Associate Professional in Talent Development) OR* Certified Instructional Designer* Professional certifications such as DISC, Hogan, EQ**Working Conditions:**Remote**Supervisory Responsibility** (If applicable): Mentoring of other Instructional Designers and those creating content on the team.**Compensation:** $86,000 - $100,000 annual salary**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified***PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.**If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self-direct” their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.

We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. #J-18808-Ljbffr