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Fulfillment Specialist

Miller CAT Corporation, Dallas, TX, United States


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Full Time Dallas, TX, US

5 days ago Requisition ID: 1009

Salary Range: $21.00 To $28.00 Annually

About Us At Miller CAT, we don’t just manufacture parts — we protect what matters. Our Cat Shield™ anti-theft systems safeguard consumers from costly losses, while our precision-engineered catalytic converters help keep our environment clean and healthy. Headquartered in Dallas, we’re an ISO-certified, fast-growing company built on innovation, integrity, and purpose. Our customers include OEMs, distributors, repair shops, and thousands of vehicle owners nationwide.

We’re looking for a responsible, highly organized Fulfillment Specialist to ensure customer orders are fulfilled on time, meet quality standards, and align with customer-specific requirements. The ideal candidate will play a key role in delivering an exceptional customer experience while maintaining operational efficiency and inventory accuracy.

Responsibilities Maintain a high level of accuracy, customer service, and quality in all areas of order fulfillment while working in a fast-paced environment

Oversees order entry, administration, and shipping processes with accuracy and efficiency

Uses order tracking and CRM systems to process orders and maintain customer information

Responds to requests from internal and external customers to expedite orders, correct errors, or investigate problems with transportation providers.

Effectively communicate with other departments to resolve issues and ensure customer satisfaction

Instructs employees which components are needed to fulfill customer orders and monitors inventory level

Monitor workflows and make recommendations for process improvements

Enforce safety standards and adhere to company guidelines

Maintain a clean and organized work area

Perform quality control checks on products prior to shipping

Prepare orders for shipment according to carrier specifications

Process returns and exchanges in a timely and efficient manner

Manage the Amazon Seller Central account, including maintaining product listings on Amazon and ensuring sufficient levels of inventory for FBA

Support operations by placing parts in inventory

Analyze shipping trends and identify cost savings opportunities

Requirements Experience in ecommerce or retail operations and shipping platforms (Shipstation preferred)

Proven track record of successful project management and process improvement

Demonstrated ability to work effectively with cross-functional teams

Excellent written and verbal communication skills

Strong analytical and problem-solving skills

Highly organized and detail oriented

Ability to manage multiple priorities in a fast paced environment

Ability to comfortably lift 50 pounds

Join Our Team If you are passionate about quality and precision and thrive in a fast-paced manufacturing environment, we want to hear from you! Miller Cat offers competitive compensation and benefits packages, as well as opportunities for professional development and growth. Join us in our mission to deliver excellence in every product we produce.

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