Resident Relations Supervisor
Touchmark, LLC, New York, NY, United States
Posted Friday, March 20, 2026 at 9:00 AM
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass.
Touchmark at Meadow Lake Village is Meridian's exclusive resort-style retirement community, enriching the lives of residents and families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as
Resident Relations Supervisor .
$23.00 per hour starting wage
In addition to a beautiful work environment in the Treasure Valley, our employees also enjoy meals from our restaurant-style dining room, access to our fitness room, and an on-site bistro coffee shop.
As Resident Relations Supervisor, you will enrich lives in our community by serving as the Independent Living liaison through daily interactions and support. You will use your strong attention to detail and compassion to positively impact the lives of residents and families.
The ideal candidate will be trustworthy and compassionate, and will:
Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity, and compassion) as well as a desire to model these values and to encourage all to be allies, friends, and givers;
Be able to observe resident behavior and communicate the observations in a professional and intelligent manner;
Provide amenities such as scheduling services, assisting in problem-solving special requests, coordinating with other teams and team members to support residents and their families through the move-in process, and overseeing front desk services within the community;
Possess a calm demeanor with good stress management and crisis intervention abilities;
Ability to be a self-starter, problem solver, and have above-average attention to detail;
Experience in a geriatric setting preferred;
Experience managing, delivering, and overseeing high-level hospitality services;
Excellent time-management skills, flexibility, and the ability to prioritize among multiple and/or competing tasks;
3-5 years of prior supervisory experience;
A genuine interest in working with a senior population;
Experience and comfort with Microsoft Office applications and other software programs;
The ability to maintain a calm, positive, and professional attitude when dealing with residents, family members, visitors, and team members.
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
Paid time off (including holidays)
Health, dental, and vision insurance plans for employees and eligible dependents
Education assistance
Bonus and retirement plans
Health care, dependent care, and commuter Flexible Spending Accounts
On-Demand Pay allows you to access pay as you earn it
Employee Assistance Program
Supplemental insurance options
We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
#J-18808-Ljbffr
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass.
Touchmark at Meadow Lake Village is Meridian's exclusive resort-style retirement community, enriching the lives of residents and families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as
Resident Relations Supervisor .
$23.00 per hour starting wage
In addition to a beautiful work environment in the Treasure Valley, our employees also enjoy meals from our restaurant-style dining room, access to our fitness room, and an on-site bistro coffee shop.
As Resident Relations Supervisor, you will enrich lives in our community by serving as the Independent Living liaison through daily interactions and support. You will use your strong attention to detail and compassion to positively impact the lives of residents and families.
The ideal candidate will be trustworthy and compassionate, and will:
Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity, and compassion) as well as a desire to model these values and to encourage all to be allies, friends, and givers;
Be able to observe resident behavior and communicate the observations in a professional and intelligent manner;
Provide amenities such as scheduling services, assisting in problem-solving special requests, coordinating with other teams and team members to support residents and their families through the move-in process, and overseeing front desk services within the community;
Possess a calm demeanor with good stress management and crisis intervention abilities;
Ability to be a self-starter, problem solver, and have above-average attention to detail;
Experience in a geriatric setting preferred;
Experience managing, delivering, and overseeing high-level hospitality services;
Excellent time-management skills, flexibility, and the ability to prioritize among multiple and/or competing tasks;
3-5 years of prior supervisory experience;
A genuine interest in working with a senior population;
Experience and comfort with Microsoft Office applications and other software programs;
The ability to maintain a calm, positive, and professional attitude when dealing with residents, family members, visitors, and team members.
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
Paid time off (including holidays)
Health, dental, and vision insurance plans for employees and eligible dependents
Education assistance
Bonus and retirement plans
Health care, dependent care, and commuter Flexible Spending Accounts
On-Demand Pay allows you to access pay as you earn it
Employee Assistance Program
Supplemental insurance options
We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
#J-18808-Ljbffr