Account Coordinator I
Workstand, Inc., Broomfield, CO, United States
Pay or shift range: $20.37 USD to $24.44 USD
Flagg Bicycle Group (Quality Bicycle Products, Workstand, Wheel Mfg and Terry Precision Cycling) approaches pay in an ethical and transparent way. Pay ranges are assigned to a job based on market data from 3rd party salary benchmark data as well as balancing internal equity of other roles with similar levels of responsibility. Individual pay within the range can vary for several reasons including, but not limited to, skills, abilities, experience, tenure, performance, and available budget.
Description ABOUT WORKSTAND: Workstand provides commerce software, marketing services, and data solutions to help independent bicycle retailers and suppliers achieve profitable growth. Workstand isn’t your typical software company or your typical bike industry company. We are a privately owned small business serving an important niche, striving for mutual success and sustainability for every retailer and supplier in the cycling industry.
Workstand has been voted one of Outside Magazine's Best Places to Work for four years. We offer fully remote work with an engaging culture, compelling work, and strategic clarity. All clients are in the bicycle industry, so work days are fun and interesting. We support one another and achieve our goals as a team. Each person, at every level, has an impact.
Total Rewards and Perks include fully remote work environment, flexible scheduling, comprehensive medical, dental, and vision packages for employees and eligible family members, 401(k) plan with employer match, paid volunteering, paid professional development, and discounts on products, bikes, and gear. We offer an accrued PTO program of 14 days in your first year as well as sick time and ten paid holidays. Employees are eligible for bonuses.
Hiring Range: $20.37 to $24.44
JOB PURPOSE:
The role of an Account Coordinator is to maintain and merchandise retailer websites to follow best-practices for ecommerce and assist with digital marketing campaigns. A successful candidate will deliver excellent customer service in a timely, efficient, and friendly manner. Workdays involve direct communication with bicycle retailer clients and internal team members.
REPORTING STRUCTURE:
This position is a part of the Merchant Services Department.
JOB FUNCTIONS:
Work with bike retailers on marketing and website maintenance projects, which includes updating websites to meet e-commerce best practices
Update and maintain catalog settings via supplier sync and POS sync
Merchandise website homepages which will require limited HTML and CSS knowledge
Review and update websites to meet accessibility standards
Communicate in an effective & timely manner with clients and team members
Use project tracking system to manage workflow
Manage 50+ accounts
Write website copy for headlines, body copy, and links/buttons
Track marketing performance, communicate results, and develop plans for improvement
Sell complementary marketing services to help meet your client’s goals
Communicate effectively with the Client Success Team to ensure timely attention to technical issues beyond the scope of agency services
Be a good partner to your clients by providing excellent customer service involving problem solving and guiding them towards best practices.
Maintain up-to-date knowledge of marketing and best practices for specialty retailers
This is not a comprehensive list of possible responsibilities, tasks and duties. There are a variety of other duties that will need to be completed on an as needed basis.
QUALIFICATIONS:
Experience as a marketing professional at an agency or business
Customer service, retail, sales, or bike shop experience strongly preferred
Experience with wordpress or shopify a plus
Working knowledge of marketing and modern web technologies
Organized and proficient at managing overlapping projects in a detail oriented manner
Must work well in a team and independently
Proven experience in collaborating with others in a professional environment
Understands, interprets and implements feedback effectively
Self-motivated with a positive attitude for work
Retail work experience preferred
Passion for and knowledge of cycling is a plus
Hard-working, creative and eager to learn and expand knowledge of online direct marketing
Limited domestic travel may be a requirement.
The preferred candidate will reside and work remotely in CO, MN, NV, or PA.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Flagg Bicycle Group (Quality Bicycle Products, Workstand, Wheel Mfg and Terry Precision Cycling) approaches pay in an ethical and transparent way. Pay ranges are assigned to a job based on market data from 3rd party salary benchmark data as well as balancing internal equity of other roles with similar levels of responsibility. Individual pay within the range can vary for several reasons including, but not limited to, skills, abilities, experience, tenure, performance, and available budget.
Description ABOUT WORKSTAND: Workstand provides commerce software, marketing services, and data solutions to help independent bicycle retailers and suppliers achieve profitable growth. Workstand isn’t your typical software company or your typical bike industry company. We are a privately owned small business serving an important niche, striving for mutual success and sustainability for every retailer and supplier in the cycling industry.
Workstand has been voted one of Outside Magazine's Best Places to Work for four years. We offer fully remote work with an engaging culture, compelling work, and strategic clarity. All clients are in the bicycle industry, so work days are fun and interesting. We support one another and achieve our goals as a team. Each person, at every level, has an impact.
Total Rewards and Perks include fully remote work environment, flexible scheduling, comprehensive medical, dental, and vision packages for employees and eligible family members, 401(k) plan with employer match, paid volunteering, paid professional development, and discounts on products, bikes, and gear. We offer an accrued PTO program of 14 days in your first year as well as sick time and ten paid holidays. Employees are eligible for bonuses.
Hiring Range: $20.37 to $24.44
JOB PURPOSE:
The role of an Account Coordinator is to maintain and merchandise retailer websites to follow best-practices for ecommerce and assist with digital marketing campaigns. A successful candidate will deliver excellent customer service in a timely, efficient, and friendly manner. Workdays involve direct communication with bicycle retailer clients and internal team members.
REPORTING STRUCTURE:
This position is a part of the Merchant Services Department.
JOB FUNCTIONS:
Work with bike retailers on marketing and website maintenance projects, which includes updating websites to meet e-commerce best practices
Update and maintain catalog settings via supplier sync and POS sync
Merchandise website homepages which will require limited HTML and CSS knowledge
Review and update websites to meet accessibility standards
Communicate in an effective & timely manner with clients and team members
Use project tracking system to manage workflow
Manage 50+ accounts
Write website copy for headlines, body copy, and links/buttons
Track marketing performance, communicate results, and develop plans for improvement
Sell complementary marketing services to help meet your client’s goals
Communicate effectively with the Client Success Team to ensure timely attention to technical issues beyond the scope of agency services
Be a good partner to your clients by providing excellent customer service involving problem solving and guiding them towards best practices.
Maintain up-to-date knowledge of marketing and best practices for specialty retailers
This is not a comprehensive list of possible responsibilities, tasks and duties. There are a variety of other duties that will need to be completed on an as needed basis.
QUALIFICATIONS:
Experience as a marketing professional at an agency or business
Customer service, retail, sales, or bike shop experience strongly preferred
Experience with wordpress or shopify a plus
Working knowledge of marketing and modern web technologies
Organized and proficient at managing overlapping projects in a detail oriented manner
Must work well in a team and independently
Proven experience in collaborating with others in a professional environment
Understands, interprets and implements feedback effectively
Self-motivated with a positive attitude for work
Retail work experience preferred
Passion for and knowledge of cycling is a plus
Hard-working, creative and eager to learn and expand knowledge of online direct marketing
Limited domestic travel may be a requirement.
The preferred candidate will reside and work remotely in CO, MN, NV, or PA.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr