Account Manager - North America
Skyline Communications Inc, Port Chester, NY, United States
Are you ready to leave your mark on the world? At Skyline, you work with
DataMiner, our xOps platform
that helps global organizations
manage and automate mission‑critical ecosystems
across telecom, media, satellite, cloud, and smart infrastructures. It brings all technologies and data together into one real‑time digital twin that enables seamless monitoring, AI‑powered insights, and intelligent automation so companies can operate as agile, data‑driven powerhouses. We’re looking for an Account Manager As an Account Manager in the Americas, you'll be part of a local team that thrives in a
sales‑driven
and
fast‑paced environment . Your role involves guiding customers through their
Digital Transformation journey
using the DataMiner software platform. To succeed, you'll need to
build strong, long‑lasting client relationships
by meeting their needs and requests, responding promptly to queries, and delivering a positive customer experience. Ultimately, you should be able to
grow
our business by building
successful, long‑term relationships
with our customers. A glimpse of your future.
Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here. You will manage a
portfolio of accounts
with the aim of
achieving long‑term success . You will develop strong
relationships with key stakeholders . You will act as a point of contact and handle
customers' individual needs
(pre & post sales). You will
generate new sales and business
by leveraging your existing and potential customer networks and business partners. You will be responsible for
setting and tracking sales account targets
aligned with company OKRs & KPIs. You will
actively monitor sales metrics
(e.g. quarterly sales results and annual forecasts). You will
report
on the status of accounts and transactions using
CRM software
to manage interactions and sales funnels. You will
analyze
our product offering against competition, markets, and customer business needs, and
translate
it to corporate strategy and solutions management. You will
collaborate
with departments such as Product Marketing, Customer Success Managers, Engineering & Consultancy Services, and Platform Operations & Quality. You will
inspire and empower customers
and business partners through dedicated programs (e.g. DevOps Professional Program, Partner Program, etc.). You will work together with the
Sales Account Managers and Directors
daily to move people from the top of the sales funnel to being signed customers. You will
report
to the
Global Sales Leadership Team . What skills do you require?
Your competencies
You bring
5 years of experience in software solution sales , with experience in telco, media, broadcast, or satellite ecosystems considered a strong advantage. You have a great understanding of
sales performance metrics . You have excellent
communication & negotiation skills . You are a
team player
and breath continuous learning. You are
business‑savvy
and have a
problem‑solving attitude . You have the ability to
analyze ,
assemble , and
deliver
information. You've the ability to
travel in the region
and from time‑to‑time
visit the HQ
in Belgium. You are based in
USA
and you are willing to
travel up to 40% . You have a genuine interest in the
latest business & technology trends . You have a leg up if you have a profound knowledge of or practical experience with
telecom broadband platforms and related NMS/OSS/BSS systems .
#J-18808-Ljbffr
DataMiner, our xOps platform
that helps global organizations
manage and automate mission‑critical ecosystems
across telecom, media, satellite, cloud, and smart infrastructures. It brings all technologies and data together into one real‑time digital twin that enables seamless monitoring, AI‑powered insights, and intelligent automation so companies can operate as agile, data‑driven powerhouses. We’re looking for an Account Manager As an Account Manager in the Americas, you'll be part of a local team that thrives in a
sales‑driven
and
fast‑paced environment . Your role involves guiding customers through their
Digital Transformation journey
using the DataMiner software platform. To succeed, you'll need to
build strong, long‑lasting client relationships
by meeting their needs and requests, responding promptly to queries, and delivering a positive customer experience. Ultimately, you should be able to
grow
our business by building
successful, long‑term relationships
with our customers. A glimpse of your future.
Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here. You will manage a
portfolio of accounts
with the aim of
achieving long‑term success . You will develop strong
relationships with key stakeholders . You will act as a point of contact and handle
customers' individual needs
(pre & post sales). You will
generate new sales and business
by leveraging your existing and potential customer networks and business partners. You will be responsible for
setting and tracking sales account targets
aligned with company OKRs & KPIs. You will
actively monitor sales metrics
(e.g. quarterly sales results and annual forecasts). You will
report
on the status of accounts and transactions using
CRM software
to manage interactions and sales funnels. You will
analyze
our product offering against competition, markets, and customer business needs, and
translate
it to corporate strategy and solutions management. You will
collaborate
with departments such as Product Marketing, Customer Success Managers, Engineering & Consultancy Services, and Platform Operations & Quality. You will
inspire and empower customers
and business partners through dedicated programs (e.g. DevOps Professional Program, Partner Program, etc.). You will work together with the
Sales Account Managers and Directors
daily to move people from the top of the sales funnel to being signed customers. You will
report
to the
Global Sales Leadership Team . What skills do you require?
Your competencies
You bring
5 years of experience in software solution sales , with experience in telco, media, broadcast, or satellite ecosystems considered a strong advantage. You have a great understanding of
sales performance metrics . You have excellent
communication & negotiation skills . You are a
team player
and breath continuous learning. You are
business‑savvy
and have a
problem‑solving attitude . You have the ability to
analyze ,
assemble , and
deliver
information. You've the ability to
travel in the region
and from time‑to‑time
visit the HQ
in Belgium. You are based in
USA
and you are willing to
travel up to 40% . You have a genuine interest in the
latest business & technology trends . You have a leg up if you have a profound knowledge of or practical experience with
telecom broadband platforms and related NMS/OSS/BSS systems .
#J-18808-Ljbffr