Call Center Sales Supervisor
OnPoint CX Solutions LLC, Henderson, NV, United States
OnPoint CX Solutions is hiring a hands‑on Call Center Sales Supervisor to lead and grow a high‑performing sales team in our Henderson office. This is an ideal role for a strong sales professional who enjoys coaching others, driving results, and leading from the front in a fast‑paced call center environment.
Why You’ll Love This Role
$17.50 per hour plus daily and weekly performance bonuses
Clear path to growth with a rapidly expanding company
Hands‑on leadership role with real impact on sales performance
In‑office, team‑driven, high‑energy sales floor
Job Summary As a Call Center Sales Supervisor, you will be assigned to a specific campaign and a team of sales agents. You will support agents through live call coaching, call tagging, objection handling, and performance tracking to help drive daily and weekly sales goals.
This is a working supervisor role – you’ll stay close to the phones, lead by example, and actively assist agents in closing sales. Supervisors report directly to the Sales Floor Director and play a key role in developing talent and improving overall team performance.
Key Responsibilities
Lead, coach, and support a small team of sales agents on an assigned campaign
Monitor live and recorded calls; provide real‑time coaching and feedback
Tag calls to assist agents with closing sales and overcoming objections
Hold agents accountable for attendance, KPIs, productivity, and sales targets
Track daily and weekly team performance and ensure goals are met
Identify coaching and training needs; recommend agents for additional training
Communicate team performance updates and insights to the Sales Floor Director
Foster a positive, performance‑driven, and supportive team culture
Requirements
Strong sales experience required; prior leadership, floor lead, or mentoring experience is a plus
Proven ability to coach, motivate, and develop sales talent
Confident pulling calls, closing sales, and providing real‑time feedback
Excellent communication, organization, and problem‑solving skills
Ability to multitask and pivot quickly in a fast‑paced call center environment
Results‑driven mindset with strong accountability and reliability
Comfortable using CRMs, call center systems, and multiple computer screens
Open availability required (standard hours Monday–Friday, 5:45 AM–2:30 PM; may vary)
In‑office position at our Henderson, NV location
Compensation & Training Path This position offers $17.50 per hour rate and weekly performance‑bonuses.
Upon hire, supervisors are assigned to a campaign and complete foundational sales training while pulling calls alongside agents. During this phase, supervisors are eligible to earn agent‑level commission.
Once commission is achieved, supervisors transition into supervisor‑specific training focused on closing strategy, coaching, and team leadership. Training length varies by individual. After successfully completing training, supervisors are assigned a team, given daily and weekly performance targets, and become eligible for supervisor bonuses. In addition, after being assigned a team and once 60 days of employment is reached, compensation will change to a $700 weekly salary.
About OnPoint CX Solutions OnPoint CX Solutions is a growing business process outsourcing (BPO) company specializing in call center sales, customer care, retention, and back‑office support, primarily within the energy sector. We help businesses and consumers navigate energy options through knowledgeable, results‑driven sales teams.
If you’re a sales‑driven leader with a can‑do attitude, a passion for helping others succeed, and the desire to grow with a fast‑scaling company, we’d love to hear from you. Applications are reviewed daily.
#J-18808-Ljbffr
Why You’ll Love This Role
$17.50 per hour plus daily and weekly performance bonuses
Clear path to growth with a rapidly expanding company
Hands‑on leadership role with real impact on sales performance
In‑office, team‑driven, high‑energy sales floor
Job Summary As a Call Center Sales Supervisor, you will be assigned to a specific campaign and a team of sales agents. You will support agents through live call coaching, call tagging, objection handling, and performance tracking to help drive daily and weekly sales goals.
This is a working supervisor role – you’ll stay close to the phones, lead by example, and actively assist agents in closing sales. Supervisors report directly to the Sales Floor Director and play a key role in developing talent and improving overall team performance.
Key Responsibilities
Lead, coach, and support a small team of sales agents on an assigned campaign
Monitor live and recorded calls; provide real‑time coaching and feedback
Tag calls to assist agents with closing sales and overcoming objections
Hold agents accountable for attendance, KPIs, productivity, and sales targets
Track daily and weekly team performance and ensure goals are met
Identify coaching and training needs; recommend agents for additional training
Communicate team performance updates and insights to the Sales Floor Director
Foster a positive, performance‑driven, and supportive team culture
Requirements
Strong sales experience required; prior leadership, floor lead, or mentoring experience is a plus
Proven ability to coach, motivate, and develop sales talent
Confident pulling calls, closing sales, and providing real‑time feedback
Excellent communication, organization, and problem‑solving skills
Ability to multitask and pivot quickly in a fast‑paced call center environment
Results‑driven mindset with strong accountability and reliability
Comfortable using CRMs, call center systems, and multiple computer screens
Open availability required (standard hours Monday–Friday, 5:45 AM–2:30 PM; may vary)
In‑office position at our Henderson, NV location
Compensation & Training Path This position offers $17.50 per hour rate and weekly performance‑bonuses.
Upon hire, supervisors are assigned to a campaign and complete foundational sales training while pulling calls alongside agents. During this phase, supervisors are eligible to earn agent‑level commission.
Once commission is achieved, supervisors transition into supervisor‑specific training focused on closing strategy, coaching, and team leadership. Training length varies by individual. After successfully completing training, supervisors are assigned a team, given daily and weekly performance targets, and become eligible for supervisor bonuses. In addition, after being assigned a team and once 60 days of employment is reached, compensation will change to a $700 weekly salary.
About OnPoint CX Solutions OnPoint CX Solutions is a growing business process outsourcing (BPO) company specializing in call center sales, customer care, retention, and back‑office support, primarily within the energy sector. We help businesses and consumers navigate energy options through knowledgeable, results‑driven sales teams.
If you’re a sales‑driven leader with a can‑do attitude, a passion for helping others succeed, and the desire to grow with a fast‑scaling company, we’d love to hear from you. Applications are reviewed daily.
#J-18808-Ljbffr