Director of Technical Customer Care - AI-Enabled Support Leader

A leading healthcare technology company seeks a Director of Technical Customer Care to oversee their Bloomington, MN center and lead Tier 1 teams in delivering exceptional customer support. The Director will drive operational excellence across multi-channel contact centers and be accountable for performance metrics. Candidates should possess over 10 years in leadership roles, experience in healthcare software, and a commitment to improving customer satisfaction. This full-time role offers a competitive salary and benefits. #J-18808-Ljbffr