Director, Cross-Border Digital Channels & CX Strategy

A leading financial institution in North Carolina is seeking a Director of Cross Border Digital Channel and Client Experience Strategy. This role is crucial for leading the digital client experience and enhancing service efficiency through strategic channel management. The ideal candidate will have 8-10 years in sales strategy and financial services, a strong understanding of Canadian banking culture, and exceptional communication skills. You'll manage digital initiatives that drive client engagement and alignment across teams, making a lasting impact within a collaborative environment.
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