Director, Customer Lifecycle & Success

A global technology company in New York is seeking a Director of Customer Lifecycle Management. This role involves leading a Customer Success Engineer team to ensure successful onboarding and adoption of solutions. Ideal candidates will have significant people management experience in customer-focussed roles, along with technical proficiency in DevOps and HashiCorp tools. Strong communication skills and a passion for customer success are essential. The position requires presence in the office at least three days a week.
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