Head of CS Operations & Growth Strategy

A leading technology company seeks a Manager of Customer Success Operations in Miami, Florida. This role involves leading a team to ensure merchant success, driving revenue growth through upselling and cross-selling, and analyzing performance metrics. Ideal candidates will have over 8 years of experience in account management and strategic sales, with strong interpersonal skills and a background in tech or SaaS environments. Competitive salary offered with additional benefits, including participation in Uber's bonus program.
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