SFDC BSA with Marketo

Duties:

Partner with and provide thought leadership to Sales and Marketing business customers Build productive relationships with a global IT team, including BSAs, developers & DBAs Support the evaluation, design and architecture of the Sales and Marketing technology stack Understand the full Sales cycle, and design solutions that interface with SFDC and Partner applications (e.g. Salesforce Communities) Drive a cross-functional and integrated approach to Marketing and Sales solutions Manage, drive and lead technology evaluations Perform hands-on Salesforce system setup and configuration Manage Salesforce security including roles, profiles, sharing rules, and permission sets Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions Monitor and manage logs/errors for back end system integrations with SFDC Translate business requirements into system solutions Analyze and determine application and interface solutions Design and develop complex reports as needed Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions Suggest best practices and opportunities for improvement through automation or simplification Provide assistance with data migration tasks (mapping, cutover, legacy loads etc). Assist in System Portfolio Management and Strategic Roadmap May perform other duties as assigned

Skills:

Experience with ancillary Marketing applications that may interface with SalesForce.com and Marketo Deep understanding of Lead, Opportunity, Account Management, Account Planning, and Customer Communications In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud or Marketo Experience with Service Cloud, Sales Cloud, and Salesforce Lightning Proven ability to manage multiple projects concurrently and drive delivery and execution Ability to drive business consensus and simplify processes and designs Ability to document interfaces and data flows Excellent written/verbal communication skills Ability to establish working relationships with personnel at all levels in the organization Ability to effectively manage confidentiality of information Ability to quickly learn new systems, processes, and technology Experience with Project Management tools and methodology a plus

Keywords: Education: Bachelor's Degree in Computer Science, Information Systems or equivalent 5 or more years' experience in a Business Systems Analyst role supporting business units globally 5 or more years' experience with SFDC - Sales Cloud administration Current Salesforce ADM-201 or 211 certifications