Associate Director, Operational Excellence, Cell Therapy in Devens, MA

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Shifts Available

Monday – Friday, Standard Working Hours

Responsibilities

• Develop and deploy Operational Excellence tools, standards, and systems such as Kaizens, Value Stream Maps, Visual Management Systems, Lean Leadership and other key lean tools.
• Grow the Operations Excellence maturity level in the organization.
• Work with the Network CI team to develop and improve Operational Excellence standards and best practices.
• Provide coaching and mentorship to other members of the site management and OpEx teams.
• Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
• Evaluate and establish processes and systems with the goal of improving product quality, throughput/capacity, reduce costs, and/or reduce lead‑time and cycle times.
• Analyze work force utilization, facility layout, and operational data such as production costs, process flow, headcount and production schedules, to determine efficient utilization of worker and equipment.
• Design and facilitate kaizens/workshops to understand current processes, conduct root cause analysis investigation, design future state and develop change plans.
• Conduct Gemba style process documentation and diagnostic activities.
• Work across all levels, from business leaders to front‑line staff, to identify business impacts and support the development of change plans.
• Direct multidisciplinary project teams to ensure delivery of the project on time, on budget and to pre‑defined quality level. Prepare project schedules, coordinate the execution of technical projects and develop presentations to disseminate progress, risks and status to project stakeholders and senior management.
• Act as a strategic member of the site Operational Leadership Team, modeling desired OpEx mindsets and behaviors while challenging the team to improve ways of work.
• Drive changes across the organization.
• Drive a performance management culture by developing and deploying tools and techniques that mobilize and develop individuals at all levels, encouraging cross‑team collaboration to achieve positive results for the organization.
• Increase the effectiveness and efficiency of the organization’s performance across all Site functions through fostering cross‑functional relationships, decreasing redundant work, and development of continuous improvement strategies.
• Assist with development and implementation of operational excellence roadmaps to drive continuous improvement and value flow.
• Champion the strategic direction and transformation of Continuous Improvement by simplifying, standardizing, and integrating improvement programs.
• Lead and facilitate all aspects of change and continuous improvement initiatives, as well as, assist in the coordination of corporate strategic goals measurement and management (strategic scorecard development).

Knowledge, Skills & Abilities

• Passion for excellence
• Ability to work in a Manufacturing environment with well‑rounded experience executing and leading projects on continuous improvement, Lean, Six Sigma, and operational excellence
• Must be skilled in strategic thinking, managing through systems, innovation management, and negotiation
• Strong analytical and problem‑solving skills
• Understanding of Good Manufacturing Practices (GMP) as related to Pharmaceutical and Biotech Manufacturing
• Clear demonstration of the ability to lead through influence, effectively drive performance, build alignment, inform, negotiate and collaborate with various stakeholders
• Demonstrated ability to always communicate positively and effectively in a variety of complex circumstances. Must have experience delivering complex messages to various internal and external stakeholders
• Demonstrated initiative, creativity, strategic capabilities, and ability to work effectively in complex, rapidly changing environments
• Ability to challenge the status quo to evolve business in more efficient and effective manner
• Deep experience in engaging and building relationships with internal and external stakeholders
• Ability to quickly assess a complex scenario and utilize common scenario planning tools and techniques to offer project teams and management viable alternatives
• Must possess strong verbal and communication skills, and a well‑developed ability to constructively work across functional areas and levels to achieve results
• Proficiency in developing presentations to facilitate meaningful discussions, with clearly communicated analysis, findings, and impact
• A self‑starter who can work independently

Minimum Requirements

• Required Bachelor's Degree of Engineering or Science
• Required minimum 10 years of experience in biotech/pharmaceutical manufacturing
• Required minimum 8 years in Operational Excellence
• Master’s degree and/or MBA – preferred
• LSSGB or LSSBB certification – preferred

Working Conditions

• This position requires up to 10% of travel.

Compensation Overview

Devens – MA – US: $179,250 – $217,206

The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefits

• Health Coverage: Medical, pharmacy, dental and vision care.
• Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity‑theft benefit, legal support and survivor support.

Work‑life Benefits

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays – not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays and 3 optional holidays.

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part‑time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

Uniquely Interesting Work, Life‑changing Careers

With a single vision as inspiring as Transforming patients' lives through science™, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On‑site Protocol

BMS Has An Occupancy Structure That Determines Where An Employee Is Required To Conduct Their Work. This Structure Includes Site‑essential, Site‑by‑design, Field‑based And Remote‑by‑design Jobs. The Occupancy Type That You Are Assigned Is Determined By The Nature And Responsibilities Of Your Role:

• Site‑essential roles require 100% of shifts onsite at your assigned facility.
• Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.
• For field‑based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People With Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at Please provide the Job Title and Requisition number so we can review.

Job ID

R : Associate Director, Operational Excellence, Cell Therapy in Devens, MA

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