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Director KYC Modernization Execution Sr Group Manager

PowerToFly, Jacksonville, FL, United States


Responsibilities

Lead AML KYC transformation programs that improve controls, client experience and operational productivity

Manage critical project activities, inter-dependencies, risk components, progress communication, coordination, and collaboration across teams / KYC commitments

Develop, manage, and continuously optimize productivity strategies in accordance with global standards and partner with business and Compliance to ensure throughput is accurately reflected

Work with global operational teams to set productivity targets at a global, regional, hub, satellite, team lead and individual level

Adapt to changes in KYC client population, regulatory commitments, internal compliance commitments, etc., as appropriate

Lead impact analysis assessment sessions related to technology change requirements, operational procedures and processes, Citi external clients, Business Risk and Controls, etc.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

15+ years of experience

Experience in people management

Strong thought leadership capabilities

Education

Bachelor's degree/University degree or equivalent experience

Master's degree preferred

Compensation and Benefits Primary Location: Jacksonville, Florida, United States

Full time Salary: $170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages (planned time off, unplanned time off, paid holidays)

Closing Date March 25, 2026

EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Accessibility If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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