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Collections Specialist

Reliant Capital Solutions, Indianapolis, IN, United States


Company Description Reliant Capital Solutions, headquartered in Columbus, Ohio, specializes in accounts receivable management and debt recovery. The company partners with organizations in industries such as higher education, healthcare, automotive, retail, and commercial services to support their financial goals. Committed to delivering effective debt recovery solutions, Reliant also focuses on assisting consumers in reducing their debt to improve their financial well-being. The company is recognized for its professional approach and dedication to client success. For more information, visit Reliant Capital Solutions.

Role Description This is a full-time, on-site role for a Collections Specialist at Reliant Capital Solutions, located in Indianapolis, IN. The Collections Specialist will be responsible for managing customer accounts, contacting individuals to recover outstanding debts, and negotiating payment arrangements. The role will require maintaining accurate records, ensuring compliance with applicable regulations, and delivering exceptional customer service to assist consumers in resolving their financial obligations.

Qualifications

Experience with Debt Collection and Cash Collection processes

Strong Communication and Customer Service skills to engage with clients and consumers

Basic understanding of Finance principles related to accounts receivable and payment processing

Ability to manage multiple priorities and maintain attention to detail

Proficiency with relevant software and systems (e.g., account management software)

High school diploma or equivalent; additional training or education in finance or business is a plus

Previous experience in a debt recovery or collections role is preferred

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