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Collections Specialist

Mission Staffing, White Plains, NY, United States


A well esteemed law firm in White Plains, NY is seeking an experienced Collections Specialist to join their team. This role requires strong attention to detail, organizations and data entry. Candidate will be resolving billing issues and tracking all client payments.

Key Responsibilities

Review invoices and follow-up with clients regarding overdue accounts

Track account activity

Negotiate payment schedules as necessary

Code and enter account information

Report on collection/payment activity

Monitor the firm’s accounts receivable and identify overdue accounts

Contact customers with overdue accounts and attempt to collect the overdue amount

Track all client contacts and records of any payments collected from the customer

Work to resolve customer issues and complaints concerning billing

Skills and Qualifications

Strong attention to detail and accuracy

Good organizational and time-management skills

Strong communication skills, both written and verbal

Skilled in negotiation

Ability to handle confidential information with integrityli>

Professional services industry collections experience; legal industry preferred

Ability to work on a close-knit team with limited supervision

Basic knowledge of accounting principles and bookkeeping

Ability to be forceful, professional, and persistent in collection activity without alienating clients

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