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Strategic Account Manager

GRAITEC GmbH, New Bremen, OH, United States


About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we’ve tripled our revenue in just five years.

Our North Star is clear — accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers.

Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world‑class partnerships with our own cutting‑edge software and services to drive performance and sustainability across the industry.

At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together.

How we work: Growth, Agility, Innovation, Responsibility. How we behave: Ambition, Engagement, One Graitec, Positive Energy.

Learn more about the Graitec Group: graitec-group.com/.

About the Team Hiring You will join the EMEA strong sales team as a Strategic Account Manager in Hannover, Germany. In this role you will collaborate to drive Annual Contract Value (ACV) growth through the management and expansion of key customer relationships. You will leverage our SaaS solutions and Professional Services to maximize revenue, foster strong customer partnerships, and strategically increase ACV across a portfolio of high‑value accounts. Your focus will be on identifying and capitalizing on opportunities for upselling, cross‑selling, and contract expansions to deliver tangible growth while ensuring we are fully aligned to customers’ business objectives and desired outcomes, and their ongoing satisfaction.

Overview Role Purpose

This high‑impact role is accountable for driving sustainable revenue and margin growth across a defined portfolio of strategic accounts, while securing new business opportunities.

The Strategic Account Manager operates as a

trusted advisor , leveraging deep expertise in

data, digital transformation, and consultative engagement

to deliver measurable business outcomes through Graitec’s proprietary IP, Autodesk‑based solutions, and professional services.

By aligning client business objectives with digital innovation, the role ensures long‑term value creation, customer success, and strategic partnership development.

Key Responsibilities

Act as a

strategic advisor , applying deep sector knowledge across manufacturing, industrial, and infrastructure environments, with a strong focus on

data‑driven and digital transformation initiatives .

Lead

consultative engagements , helping clients define and execute their digital strategies across design, engineering, and construction workflows.

Identify, qualify, and grow opportunities within existing accounts while proactively acquiring new strategic clients.

Conduct

advanced discovery , uncovering client objectives, operational challenges, data maturity, and transformation priorities.

Shape and deliver

compelling, value‑based propositions , linking Graitec solutions to tangible business outcomes (efficiency, cost reduction, sustainability, and innovation).

Engage and influence stakeholders at all levels, including

C‑suite , by articulating the value of digital transformation and data‑led decision‑making.

Own the full sales lifecycle, maintaining discipline in

account planning, pipeline management, and CRM excellence .

Build and maintain

multi‑threaded relationships , positioning Graitec as a long‑term transformation partner.

Collaborate cross‑functionally with SDRs, Solution Sales, Pre‑Sales, and Customer Success to deliver integrated, high‑value solutions.

Drive

continuous improvement , demonstrating resilience, adaptability, and a growth mindset in a fast‑paced, evolving market.

Responsibilities

Client Advisory & Digital Transformation Expertise: Proven ability to advise clients on

data strategies, digital transformation roadmaps, and technology adoption

within relevant industries.

Consultative Engagement & Opportunity Development: Strong track record of identifying and expanding opportunities through

insight‑led, consultative sales approaches .

Strategic Discovery & Value Communication: Expertise in uncovering business needs and translating them into

measurable, outcome‑based value propositions .

Stakeholder Influence: Skilled in navigating complex organisations and influencing

senior stakeholders and decision‑makers .

Commercial & Data Acumen: Strong forecasting, deal structuring, and

value‑based selling , with an understanding of how data underpins business performance.

Performance Mindset: Highly driven, accountable, and adaptable, with a commitment to continuous learning and excellence.

Qualifications

5/8+ years of experience in

software sales and service solutions , ideally within digital engineering or technology environments

Proven experience in developing new business within existing accounts using a

consultative sales methodology

Experience selling into

manufacturing, industrial, telecom, or IT sectors

Familiarity with

Autodesk solutions

or similar engineering/manufacturing platforms is advantageous

Ability to support

multiple product and service lines

in a dynamic, high‑growth environment

Technical background in

CAD or mechanical engineering

is beneficial

Fluency in English and German

is mandatory

Willingness to travel across

Germany and EMEA

as required

Interview Process At Graitec, we’re proud to foster a diverse and inclusive workplace. We value our employees for who they are and the contributions they bring, encouraging everyone to be their authentic selves at work. This diversity helps us better serve the wide range of customers and markets we operate in. We welcome applications from all backgrounds and assess candidates solely on their skills and ability to succeed in the role.

Application – Submit your CV and application via Graitec Careers.

HR Screening – An initial “get to know you” discussion.

Hiring Manager Interview – Role‑specific discussion with the manager.

Peer / Stakeholder Interview – May include a presentation or collaborative exercise.

Final Interview – Conversation with the Business Unit Leader.

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