Retail Associate - Budtender Ontario, OR
Cannabis & Glass, Ontario, OR, United States
Overview
At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass offers the region's best cannabis prices and widest selection, with four dispensaries in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon. We strive to be the top choice for cannabis consumers and provide diverse opportunities for professional growth and development across our retail stores and corporate roles. We’re looking for professionals who take pride in their work, move with purpose, thrive in fast-changing environments, hold high standards, think creatively, and enjoy solving hard problems. You’ll work alongside experienced leaders, be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. Cannabis & Glass is looking to add knowledgeable Retail Associates (Budtenders) to our team. If you enjoy working with and talking about cannabis, this is the right job for you. Retail Associates enjoy a fun and collaborative environment with competitive compensation and benefits in a regulated industry. Join our team today and start doing something you love! As a Retail Associate (Budtender), you are the face of the brand. You’ll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment. Responsibilities
Greet every customer warmly and professionally; build rapport and promote return visits Provide expert guidance on product selection based on individual needs, preferences, and regulations Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects Offer recommendations based on customer health goals, product availability, and state regulations Promote loyalty programs, daily deals, and new product launches Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing Accurately process transactions through POS and seed-to-sale tracking systems; handle financial transactions with integrity and accuracy Follow all transaction limits, discounts, and promotional pricing protocols Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling) Maintain confidentiality and HIPAA compliance when handling patient/customer information Report discrepancies, compliance concerns, or suspicious activity to store leadership Assist with restocking, product rotation, and backstock organization; maintain merchandising standards Verify accurate labeling and pricing on all retail products; support cycle counts and inventory audits as needed Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized; sanitize high-touch areas Follow store opening, closing, and cash-handling procedures Qualifications
Must be at least 21 years of age High school diploma or equivalent required 1+ year of customer service, hospitality, or retail experience; cannabis experience not required Strong interpersonal and active listening skills Basic math and computer skills; POS and inventory software experience a plus Ability to work flexible hours including weekends, evenings, and holidays Ability to stand, walk, bend, and lift up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation Must meet all state requirements for employment in a licensed cannabis facility Benefits and Compensation
Pay starts at $15.00/hr. – plus additional earnings from tips Top-performing Retail Associates have the potential to earn $80 or more in tips per shift Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers Generous bonus structure Health Benefits available, including both high-deductible and low-deductible plan options Employee Assistance Program (EAP) Paid Sick Leave (PSL) Holiday Pay for select holidays At Cannabis & Glass, we invest deeply in our people — providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
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At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass offers the region's best cannabis prices and widest selection, with four dispensaries in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon. We strive to be the top choice for cannabis consumers and provide diverse opportunities for professional growth and development across our retail stores and corporate roles. We’re looking for professionals who take pride in their work, move with purpose, thrive in fast-changing environments, hold high standards, think creatively, and enjoy solving hard problems. You’ll work alongside experienced leaders, be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. Cannabis & Glass is looking to add knowledgeable Retail Associates (Budtenders) to our team. If you enjoy working with and talking about cannabis, this is the right job for you. Retail Associates enjoy a fun and collaborative environment with competitive compensation and benefits in a regulated industry. Join our team today and start doing something you love! As a Retail Associate (Budtender), you are the face of the brand. You’ll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment. Responsibilities
Greet every customer warmly and professionally; build rapport and promote return visits Provide expert guidance on product selection based on individual needs, preferences, and regulations Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects Offer recommendations based on customer health goals, product availability, and state regulations Promote loyalty programs, daily deals, and new product launches Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing Accurately process transactions through POS and seed-to-sale tracking systems; handle financial transactions with integrity and accuracy Follow all transaction limits, discounts, and promotional pricing protocols Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling) Maintain confidentiality and HIPAA compliance when handling patient/customer information Report discrepancies, compliance concerns, or suspicious activity to store leadership Assist with restocking, product rotation, and backstock organization; maintain merchandising standards Verify accurate labeling and pricing on all retail products; support cycle counts and inventory audits as needed Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized; sanitize high-touch areas Follow store opening, closing, and cash-handling procedures Qualifications
Must be at least 21 years of age High school diploma or equivalent required 1+ year of customer service, hospitality, or retail experience; cannabis experience not required Strong interpersonal and active listening skills Basic math and computer skills; POS and inventory software experience a plus Ability to work flexible hours including weekends, evenings, and holidays Ability to stand, walk, bend, and lift up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation Must meet all state requirements for employment in a licensed cannabis facility Benefits and Compensation
Pay starts at $15.00/hr. – plus additional earnings from tips Top-performing Retail Associates have the potential to earn $80 or more in tips per shift Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers Generous bonus structure Health Benefits available, including both high-deductible and low-deductible plan options Employee Assistance Program (EAP) Paid Sick Leave (PSL) Holiday Pay for select holidays At Cannabis & Glass, we invest deeply in our people — providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
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