Diamond Sales Specialist
Ring Concierge, New York, NY, United States
About Role
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Bespoke Diamond Sales Specialist to become an integral part of our team. Ring Concierge provides a luxury one on one shopping experience for their clients - previous experience with clienteling and diamond sales is required. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.
Responsibilities
Drive sales by building strong client relationships and consistently exceeding individual sales targets
Use extensive diamond and bespoke product knowledge to act as an expert for the customer
Achieve an environment for our clients that is reflective of the Ring Concierge aesthetic and company values
Oversee all facets of sales transactions
Initial consultation/Identify client needs
Work with production team on sourcing diamonds
Present diamonds to client (both local and long-distance) and finalize setting design
Close sale
Oversee production timeline
Maintain continuous and effective communication with client through sales cycle
Maintain all customer information in an organized manor for our CRM program
Proactively look for opportunities to drive Bespoke and Fine Jewelry sales growth by identifying new leads and clienteling opportunities
Maintain a high level of awareness and concern for inventory control and loss prevention
About You
Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse clients
Subject matter expert for diamonds and fine jewelry
Ability to continuously adapt as the business evolves and grows
Must be highly organized, proactive and able to multitask in a fast-paced environment
Team player - willing to jump into other areas of the business to aid when needed
Passion for diamonds, luxury goods, and delivering exceptional customer experiences
Requirements
Minimum of 3 years of prior retail sales experience in fine jewelry required
Bachelor’s or GIA Degree preferred
Proven experience in luxury sales, fine jewelry, or diamond retail, with a strong track record of meeting or exceeding sales targets
Must be proficient with Mac computers, and Google Suite
Details
Full-time role located in midtown NYC
Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season, sales or events)
Travel may be required to meet with clients
Health, Vision & Dental Insurance for full-time employees
We offer generous employee discounts on our fine jewelry
Paid time off, including an extra allowance of 3 days annually for religious observances
The salary for this position is $72,000 plus meaningful commission
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Responsibilities
Drive sales by building strong client relationships and consistently exceeding individual sales targets
Use extensive diamond and bespoke product knowledge to act as an expert for the customer
Achieve an environment for our clients that is reflective of the Ring Concierge aesthetic and company values
Oversee all facets of sales transactions
Initial consultation/Identify client needs
Work with production team on sourcing diamonds
Present diamonds to client (both local and long-distance) and finalize setting design
Close sale
Oversee production timeline
Maintain continuous and effective communication with client through sales cycle
Maintain all customer information in an organized manor for our CRM program
Proactively look for opportunities to drive Bespoke and Fine Jewelry sales growth by identifying new leads and clienteling opportunities
Maintain a high level of awareness and concern for inventory control and loss prevention
About You
Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse clients
Subject matter expert for diamonds and fine jewelry
Ability to continuously adapt as the business evolves and grows
Must be highly organized, proactive and able to multitask in a fast-paced environment
Team player - willing to jump into other areas of the business to aid when needed
Passion for diamonds, luxury goods, and delivering exceptional customer experiences
Requirements
Minimum of 3 years of prior retail sales experience in fine jewelry required
Bachelor’s or GIA Degree preferred
Proven experience in luxury sales, fine jewelry, or diamond retail, with a strong track record of meeting or exceeding sales targets
Must be proficient with Mac computers, and Google Suite
Details
Full-time role located in midtown NYC
Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season, sales or events)
Travel may be required to meet with clients
Health, Vision & Dental Insurance for full-time employees
We offer generous employee discounts on our fine jewelry
Paid time off, including an extra allowance of 3 days annually for religious observances
The salary for this position is $72,000 plus meaningful commission
#J-18808-Ljbffr