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Client Representative

LACUNA Inc., Hartford, CT, United States


At LACUNA Inc., we bridge the gaps between potential and achievement for individuals and businesses. Our mission focuses on cultivating high-performing leaders and future business partners through elite training and mentorship programs. We specialize in driving revenue growth and market expansion for our clients through strategic and face-to-face direct marketing campaigns. Unlike traditional agencies, we prioritize human connection, exceptional sales execution, and scalable growth systems to deliver long-term results. Join our dynamic team and be part of an organization that thrives on unlocking the untapped potential in every opportunity.

Role Description This is a full-time, on-site role for a Client Representative, based in the Hartford CT Area. As a Client Representative, you will engage with customers to deliver top-tier service, ensuring satisfaction and fostering strong relationships. Day-to-day tasks include addressing client inquiries, managing accounts, promoting sales growth, effectively communicating solutions, and participating in training programs to develop expertise. You will serve as a critical link between our clients and their customers, striving to meet and exceed expectations in collaboration with a highly driven team.

Qualifications

Strong skills in Customer Service and Customer Satisfaction

Effective Communication; ability to build trust and maintain professional relationships

Experience in Sales and a results-driven mindset

Passion for Training and continuous personal and professional development

Ability to work collaboratively in a team-focused environment

Bachelor’s degree in Business, Communications, or a related field (preferred but not required)

Proactive and goal-oriented, with great problem-solving abilities

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