Jewelry Retail Sales Manager
Mystique Jewelers, Washington, District of Columbia, United States
Luxury Fine Jewelry Sales & Operations Associate
Compensation: $55k – $65k Base | $70k – $150k+ On-Target Earnings (Base + Commission)
Company Description Founded by Elizabeth Mandros in 1991, Mystique Jewelers has been a distinguished name in fine jewelry and custom design for over 35 years. Located in the heart of Old Town Alexandria, our sophisticated boutique offers curated collections from unique designers, rare estate pieces, and one-of-a-kind bespoke creations. With our newly renovated, state-of-the-art in-house goldsmith shop, Mystique continues to deliver exceptional craftsmanship and a "classic" luxury style to a discerning, loyal clientele.
The Role We are seeking a sophisticated, high-energy sales and operations professional who understands that luxury jewelry is not a necessity, but a profound desire. This is a "everyone works together" boutique environment. The ideal candidate is as comfortable consulting on a custom diamond engagement ring as they are meticulously organizing the showroom or managing store opening protocols.
What We Are Looking For Refined Aesthetic: You possess a classic, distinguished style that resonates with our high-end clientele and reflects the Mystique brand.
The "Follow-Through" Mentality: You manage the relationship from the first hello to the final pick-up. You are organized, detail-oriented, and never let a repair or custom order slip through the cracks.
Master of Atmosphere: You understand the "theater" of fine jewelry from opening/closing protocols to ensuring cases are curated and spotless.
Tech-Savvy & Adaptable: Proficiency with The Edge software is a significant advantage. You are comfortable with modern POS systems and digital communication in a multitasking environment.
Key Responsibilities Consultative Sales: Build "enlightening" relationships with regular clients and new engagement seekers.
Custom Design Intake: Confidently discuss stones, settings, and customization options for one-of-a-kind pieces.
Operations & Leadership: Oversee daily store setup, manage inventory, and ensure a seamless, personalized shopping experience.
Relationship Management: Service repairs and maintain rigorous follow-up to exceed customer expectations.
Qualifications Proven experience in high-end sales (Fine Jewelry, Luxury Fashion, or Fine Art preferred).
Ability to work a 5-day schedule (for Alexandria roles).
A team-first attitude willing to "pitch in" on all aspects of boutique operations.
A natural ability to sell through education and adornment, making every piece feel special.
High school diploma required; bachelor’s degree or Diamond Council of America (DCA) Certification is a plus.
Commission: Competitive commission structure on personal sales and custom designs.
Earning Potential: Successful associates typically earn $70,000 – $100,000+ annually.
Environment: Work in a beautiful, newly renovated boutique with a legendary 35-year reputation.
How to Apply: Please submit your resume mystique@mystiquejewelers.com and a brief note regarding your experience in luxury retail. We look forward to meeting the next "gem" of our team!
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Company Description Founded by Elizabeth Mandros in 1991, Mystique Jewelers has been a distinguished name in fine jewelry and custom design for over 35 years. Located in the heart of Old Town Alexandria, our sophisticated boutique offers curated collections from unique designers, rare estate pieces, and one-of-a-kind bespoke creations. With our newly renovated, state-of-the-art in-house goldsmith shop, Mystique continues to deliver exceptional craftsmanship and a "classic" luxury style to a discerning, loyal clientele.
The Role We are seeking a sophisticated, high-energy sales and operations professional who understands that luxury jewelry is not a necessity, but a profound desire. This is a "everyone works together" boutique environment. The ideal candidate is as comfortable consulting on a custom diamond engagement ring as they are meticulously organizing the showroom or managing store opening protocols.
What We Are Looking For Refined Aesthetic: You possess a classic, distinguished style that resonates with our high-end clientele and reflects the Mystique brand.
The "Follow-Through" Mentality: You manage the relationship from the first hello to the final pick-up. You are organized, detail-oriented, and never let a repair or custom order slip through the cracks.
Master of Atmosphere: You understand the "theater" of fine jewelry from opening/closing protocols to ensuring cases are curated and spotless.
Tech-Savvy & Adaptable: Proficiency with The Edge software is a significant advantage. You are comfortable with modern POS systems and digital communication in a multitasking environment.
Key Responsibilities Consultative Sales: Build "enlightening" relationships with regular clients and new engagement seekers.
Custom Design Intake: Confidently discuss stones, settings, and customization options for one-of-a-kind pieces.
Operations & Leadership: Oversee daily store setup, manage inventory, and ensure a seamless, personalized shopping experience.
Relationship Management: Service repairs and maintain rigorous follow-up to exceed customer expectations.
Qualifications Proven experience in high-end sales (Fine Jewelry, Luxury Fashion, or Fine Art preferred).
Ability to work a 5-day schedule (for Alexandria roles).
A team-first attitude willing to "pitch in" on all aspects of boutique operations.
A natural ability to sell through education and adornment, making every piece feel special.
High school diploma required; bachelor’s degree or Diamond Council of America (DCA) Certification is a plus.
Commission: Competitive commission structure on personal sales and custom designs.
Earning Potential: Successful associates typically earn $70,000 – $100,000+ annually.
Environment: Work in a beautiful, newly renovated boutique with a legendary 35-year reputation.
How to Apply: Please submit your resume mystique@mystiquejewelers.com and a brief note regarding your experience in luxury retail. We look forward to meeting the next "gem" of our team!
#J-18808-Ljbffr