Inside Sales Representative
Eastern Wholesale Fence LLC, Medford, NY, United States
Description
Job Title:
Inside Sales Representative
Department Name: Sales
Reports to (title): Inside Sales Manager/Sales Manager
Job Summary: We are seeking an inside sales representative, highly motivated and customer-oriented individual to join our team as a customer service representative. As a customer service representative, you will be responsible for providing exceptional service to our clients in a timely and efficient manner. Your role will involve addressing customer inquiries, complaints, and feedback through various communication channels including phone, email, and chat.
Essential Job Functions:
Responding to customer inquiries and concerns via phone, email, and chat in a timely and efficient manner
Providing accurate and comprehensive information to customers regarding products, services, and policies
Resolving customer complaints and issues in a professional and diplomatic mannerMaintaining accurate and detailed records of customer interactions and transactions
Collaborating with other departments to resolve complex customer issues
Continuously improving knowledge of company products, services, and policies to better assist customers
Requirements Qualifications:
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to multitask and manage time effectively
Strong problem-solving skills
Ability to work in a fast-paced environment
Strong attention to detail
Proficiency in Microsoft Office and other relevant software
Prior experience in customer service is preferred but not required
Fluent Spanish and English (Preferred)
Physical Requirements:
Office environment
Company Profile Eastern Wholesale Fence LLC is a growing manufacturer and distributor of fence products. Selling to the trade for over over 50 years!
Based in NY, SC, NC, NJ and MD. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Providing our employees with benefit programs that is both: Competitive and Comprehensive. Our generous package includes: Competitive wages, medical insurance with employer contribution, dental and vision insurance. 401k plan with company match. Employee discounts as well as paid time off and much more...
Make this your choice for a career and join our team of amazing employees!!!
DRUG-FREE WORK ENVIRONMENT! DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Salary Description: $24 - $28 per hour
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Department Name: Sales
Reports to (title): Inside Sales Manager/Sales Manager
Job Summary: We are seeking an inside sales representative, highly motivated and customer-oriented individual to join our team as a customer service representative. As a customer service representative, you will be responsible for providing exceptional service to our clients in a timely and efficient manner. Your role will involve addressing customer inquiries, complaints, and feedback through various communication channels including phone, email, and chat.
Essential Job Functions:
Responding to customer inquiries and concerns via phone, email, and chat in a timely and efficient manner
Providing accurate and comprehensive information to customers regarding products, services, and policies
Resolving customer complaints and issues in a professional and diplomatic mannerMaintaining accurate and detailed records of customer interactions and transactions
Collaborating with other departments to resolve complex customer issues
Continuously improving knowledge of company products, services, and policies to better assist customers
Requirements Qualifications:
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to multitask and manage time effectively
Strong problem-solving skills
Ability to work in a fast-paced environment
Strong attention to detail
Proficiency in Microsoft Office and other relevant software
Prior experience in customer service is preferred but not required
Fluent Spanish and English (Preferred)
Physical Requirements:
Office environment
Company Profile Eastern Wholesale Fence LLC is a growing manufacturer and distributor of fence products. Selling to the trade for over over 50 years!
Based in NY, SC, NC, NJ and MD. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Providing our employees with benefit programs that is both: Competitive and Comprehensive. Our generous package includes: Competitive wages, medical insurance with employer contribution, dental and vision insurance. 401k plan with company match. Employee discounts as well as paid time off and much more...
Make this your choice for a career and join our team of amazing employees!!!
DRUG-FREE WORK ENVIRONMENT! DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Salary Description: $24 - $28 per hour
#J-18808-Ljbffr