Member Success & Retention Specialist

A healthcare organization in San Juan is seeking a Service Liaison to enhance member experiences and promote retention through proactive engagement. The role includes conducting outbound calls, resolving member concerns, and ensuring satisfaction. Ideal candidates will have experience in customer service, specifically within a call center in the health insurance sector. This position requires availability for varied shifts and offers a supportive environment for improving member relations. #J-18808-Ljbffr