Customer Service Representative
Aptino, Inc., Louisville, KY, United States
Job Type
Contract (Possible Full-Time Conversion)
Work Schedule
Training (Onsite – 4 to 6 weeks):
Monday–Friday, 8:00 AM – 4:30 PM
Post Training (Hybrid):
Monday–Friday, 10:30 AM – 7:00 PM
May be required to return onsite based on performance
Job Responsibilities
Handle inbound/outbound calls with patients, caregivers, and providers
Provide accurate information and resolve customer queries
Process medication refills and schedule shipments
Ensure a smooth and positive customer experience
Follow company policies and complete necessary documentation
Required Qualifications
Previous
call center experience preferred
Healthcare or pharmacy experience is a plus
Strong communication and problem-solving skills
Basic computer skills (Microsoft Office)
Typing speed of
35 WPM or higher
Pharmacy Technician Registration required
(before or on Day 1)
#J-18808-Ljbffr
Work Schedule
Training (Onsite – 4 to 6 weeks):
Monday–Friday, 8:00 AM – 4:30 PM
Post Training (Hybrid):
Monday–Friday, 10:30 AM – 7:00 PM
May be required to return onsite based on performance
Job Responsibilities
Handle inbound/outbound calls with patients, caregivers, and providers
Provide accurate information and resolve customer queries
Process medication refills and schedule shipments
Ensure a smooth and positive customer experience
Follow company policies and complete necessary documentation
Required Qualifications
Previous
call center experience preferred
Healthcare or pharmacy experience is a plus
Strong communication and problem-solving skills
Basic computer skills (Microsoft Office)
Typing speed of
35 WPM or higher
Pharmacy Technician Registration required
(before or on Day 1)
#J-18808-Ljbffr