Sales Assistant - Brokers Support (Remote)
NFP, an Aon company, Palmerton, PA, United States
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
SALES014878_1
Summary of the Role The Sales Assistant provides comprehensive administrative, operational, and client service support to the sales team, helping ensure the timely execution of sales activities and a high-quality client experience. This role is responsible for maintaining accurate records, supporting proposal and presentation development, coordinating schedules, and assisting with day-to-day sales operations. The Sales Assistant collaborates closely with cross‑functional teams to support business development initiatives and strengthen client retention efforts.
Essential Duties and Responsibilities Sales Support & Coordination
Support the sales team in preparing presentations, proposals, quotes, and meeting materials
Maintain accurate and up-to-date CRM records, including client details and pipeline activity
Coordinate meetings, calls, and follow‑up actions to ensure timely communication
Track proposal deadlines, RFP requirements, and other time‑sensitive deliverables
Client Service & Communication
Serve as a point of contact for client inquiries, ensuring timely and professional responses
Support client onboarding by preparing required documentation and coordinating internal hand‑offs
Collect and organize client information and documentation for proposals, renewals, and ongoing support
Administrative & Operational Support
Organize and maintain digital files, templates, and sales resources
Prepare and distribute regular sales activity reports and performance metrics
Coordinate logistics for sales meetings, client visits, and events
Assist with expense reporting and travel coordination as needed
Cross-Functional Collaboration
Partner with Marketing to support campaigns, collateral, and sales initiatives
Collaborate with Operations, Finance, and Client Services to support sales and client needs
Participate in team meetings and contribute to process improvements and operational efficiencies
Knowledge, Skills, and/or Abilities
Strong organizational skills
Excellent verbal and written communication
Ability to manage multiple priorities
Experience with CRM platforms preferred
Professional, proactive, and customer‑focused mindset
Team‑oriented and collaborative
Reliable, accountable, and deadline‑driven
Professionalism with confidential information
Desire to support business growth
Education and/or Experience
High school diploma required; bachelor’s preferred
1–3 years of administrative or sales support experience
Experience in professional services, insurance, or financial services is a plus
What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 – $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
NFP and You… Better Together! NFP is an inclusive Equal Employment Opportunity employer.
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SALES014878_1
Summary of the Role The Sales Assistant provides comprehensive administrative, operational, and client service support to the sales team, helping ensure the timely execution of sales activities and a high-quality client experience. This role is responsible for maintaining accurate records, supporting proposal and presentation development, coordinating schedules, and assisting with day-to-day sales operations. The Sales Assistant collaborates closely with cross‑functional teams to support business development initiatives and strengthen client retention efforts.
Essential Duties and Responsibilities Sales Support & Coordination
Support the sales team in preparing presentations, proposals, quotes, and meeting materials
Maintain accurate and up-to-date CRM records, including client details and pipeline activity
Coordinate meetings, calls, and follow‑up actions to ensure timely communication
Track proposal deadlines, RFP requirements, and other time‑sensitive deliverables
Client Service & Communication
Serve as a point of contact for client inquiries, ensuring timely and professional responses
Support client onboarding by preparing required documentation and coordinating internal hand‑offs
Collect and organize client information and documentation for proposals, renewals, and ongoing support
Administrative & Operational Support
Organize and maintain digital files, templates, and sales resources
Prepare and distribute regular sales activity reports and performance metrics
Coordinate logistics for sales meetings, client visits, and events
Assist with expense reporting and travel coordination as needed
Cross-Functional Collaboration
Partner with Marketing to support campaigns, collateral, and sales initiatives
Collaborate with Operations, Finance, and Client Services to support sales and client needs
Participate in team meetings and contribute to process improvements and operational efficiencies
Knowledge, Skills, and/or Abilities
Strong organizational skills
Excellent verbal and written communication
Ability to manage multiple priorities
Experience with CRM platforms preferred
Professional, proactive, and customer‑focused mindset
Team‑oriented and collaborative
Reliable, accountable, and deadline‑driven
Professionalism with confidential information
Desire to support business growth
Education and/or Experience
High school diploma required; bachelor’s preferred
1–3 years of administrative or sales support experience
Experience in professional services, insurance, or financial services is a plus
What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 – $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
NFP and You… Better Together! NFP is an inclusive Equal Employment Opportunity employer.
#J-18808-Ljbffr