Customer Service Representative
Sunny Health & Fitness, California, MO, United States
Sunny Health & Fitness
is an industry leading health and exercise-centric lifestyle brand that is dedicated to cultivating and empowering those within the fitness community. We believe fitness should be accessible to everyone, anywhere, anytime. Our goal is to enable and provide you with the tools you need to become better through a fulfilling fitness experience and lifestyle.
Schedule: Monday-Friday 8:30 AM-5:30 PM (1 hour unpaid lunch) Essential Duties and Responsibilities:
Present a positive and professional attitude towards the most difficult customers
Respond promptly and correctly to inquiries and requests
Resolve wide variety of problems from analysis through resolution
Utilize best methods and judgment to handle complex issues
Work diligently and independently throughout a set schedule
Understand wide line of fitness equipment at technical, operational and sales levels
Remain flexible with shifting workflow, assignments and responsibilities
Communicate constantly with colleagues and management
Provide insight and suggestions to improve company processes
Create and edit spreadsheets, emails and reports
Learn from coaching and feedback while growing from mistakes
Participate in seasonal overtime work (at 1.5x pay).
Qualifications, Skills, and Knowledge:
Experience interacting with customers and responding to a high volume of social media messages, inquiries, and comments
Must have Sales experience
Smart, energetic and upbeat personality
Patience, calm and confidence during difficult interactions
Creative problem solver and thinker
Ability to self-train from proper resources and support
Microsoft Office knowledge - Outlook, Excel and Word
Strong time-management from organization, multi-tasking, and prioritization skills
Life Insurance: Fully covered by the company
401k matching, 100% match up to first 3% and 50% match for the next 2%. Eligible to enroll after six months with the company. 100% fully vested
7 Paid Holidays
Paid Vacation
Company provides discounts for fitness equipment for our employees
If interested in this position, please apply directly on this job post. You may also email your most recent resume along with the job title and desired salary to recruitment@sunnyhealthfitness.com. We are open Monday to Friday 08:30 AM-05:30 PM PST.
#J-18808-Ljbffr
is an industry leading health and exercise-centric lifestyle brand that is dedicated to cultivating and empowering those within the fitness community. We believe fitness should be accessible to everyone, anywhere, anytime. Our goal is to enable and provide you with the tools you need to become better through a fulfilling fitness experience and lifestyle.
Schedule: Monday-Friday 8:30 AM-5:30 PM (1 hour unpaid lunch) Essential Duties and Responsibilities:
Present a positive and professional attitude towards the most difficult customers
Respond promptly and correctly to inquiries and requests
Resolve wide variety of problems from analysis through resolution
Utilize best methods and judgment to handle complex issues
Work diligently and independently throughout a set schedule
Understand wide line of fitness equipment at technical, operational and sales levels
Remain flexible with shifting workflow, assignments and responsibilities
Communicate constantly with colleagues and management
Provide insight and suggestions to improve company processes
Create and edit spreadsheets, emails and reports
Learn from coaching and feedback while growing from mistakes
Participate in seasonal overtime work (at 1.5x pay).
Qualifications, Skills, and Knowledge:
Experience interacting with customers and responding to a high volume of social media messages, inquiries, and comments
Must have Sales experience
Smart, energetic and upbeat personality
Patience, calm and confidence during difficult interactions
Creative problem solver and thinker
Ability to self-train from proper resources and support
Microsoft Office knowledge - Outlook, Excel and Word
Strong time-management from organization, multi-tasking, and prioritization skills
Life Insurance: Fully covered by the company
401k matching, 100% match up to first 3% and 50% match for the next 2%. Eligible to enroll after six months with the company. 100% fully vested
7 Paid Holidays
Paid Vacation
Company provides discounts for fitness equipment for our employees
If interested in this position, please apply directly on this job post. You may also email your most recent resume along with the job title and desired salary to recruitment@sunnyhealthfitness.com. We are open Monday to Friday 08:30 AM-05:30 PM PST.
#J-18808-Ljbffr