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Customer Service Representative

Traveling with Mchaila, Draper, VA, United States


We are seeking a Remote Customer Service Representative to support clients within an advisor‑led service model. In this role, you will assist with client inquiries, coordinate scheduling details, provide booking updates, and ensure all service requests are handled accurately and efficiently from start to completion.

You will collaborate with assigned advisors to manage client communications, track planning timelines, and confirm reservation details. This fully remote position is ideal for someone who is organized, responsive, and committed to delivering a high standard of customer support.

What You’ll Do:

Support customers through their assigned advisor

Respond to inquiries and provide accurate information

Assist with scheduling, confirmations, and follow‑ups

Maintain clear communication and accurate client records

What We’re Looking For:

Strong communication and customer service skills

Attention to detail and comfort working remotely

Reliable, professional, and tech‑comfortable

Why This Role Stands Out:

Fully remote position

Training and ongoing support provided

Opportunity to grow within a supportive team

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