Intake Specialist
Alvandi Law Group, Newport Beach, CA, United States
Alvandi Law Group is a prominent California-based law firm that has recovered over a billion dollars in settlements for its clients. The firm is dedicated to representing injured individuals and ensuring they receive the justice and compensation they deserve. Known for its expertise and compassionate approach, Alvandi Law Group has become a trusted advocate for workplace injury victims. The firm is committed to providing unparalleled client service and legal advocacy.
Role Description
This is a full-time, on-site role for an Intake Specialist located at Alvandi Law Group’s office in Newport Beach, CA. The Intake Specialist will serve as the first point of contact for prospective clients, gathering essential case information, determining case eligibility, and assisting clients in understanding the process. Additional responsibilities include maintaining accurate records, communicating with insurance companies, and delivering exemplary customer service to ensure a positive client experience. Qualifications
Bilingual proficiency is required to better assist a diverse client base (English/Spanish) Strong Communication and Interpersonal Skills to engage with clients empathetically and professionally Experience in Client Intake and Customer Service roles, with attention to detail and accuracy Familiarity with Insurance processes and terminology is a plus Ability to multitask, prioritize, and manage time effectively in a fast-paced environment Proficiency in using office software and client management systems
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This is a full-time, on-site role for an Intake Specialist located at Alvandi Law Group’s office in Newport Beach, CA. The Intake Specialist will serve as the first point of contact for prospective clients, gathering essential case information, determining case eligibility, and assisting clients in understanding the process. Additional responsibilities include maintaining accurate records, communicating with insurance companies, and delivering exemplary customer service to ensure a positive client experience. Qualifications
Bilingual proficiency is required to better assist a diverse client base (English/Spanish) Strong Communication and Interpersonal Skills to engage with clients empathetically and professionally Experience in Client Intake and Customer Service roles, with attention to detail and accuracy Familiarity with Insurance processes and terminology is a plus Ability to multitask, prioritize, and manage time effectively in a fast-paced environment Proficiency in using office software and client management systems
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