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Outreach Representative

United Heritage Group, Los Angeles, CA, United States


The Outreach Representative is a field-based role focused on maintaining consistent visibility and presence within assigned referral territories. This position supports UHG’s growth efforts by visiting referral sources, distributing approved materials, reinforcing brand awareness, and maintaining regular in-person touchpoints. This is a structured W-2 position with defined expectations, daily activity standards, and leadership support.

Primary Purpose of the Role

Ensure UHG maintains consistent in-person visibility in assigned territories

Deliver marketing materials and updated service information

Maintain professional relationships with referral sources

Support the broader Growth & Impact team through reliable field presence

This role is about consistency, professionalism, and execution.

Daily Work Structure Outreach Representatives are expected to:

Start each day in the office to receive territory assignments and materials

Conduct in-person visits within assigned territory

Return to the office to log completed visits and outcomes

Participate in team check-ins and performance tracking

Daily activity expectations are clearly defined and measurable.

Key Responsibilities Field Presence & Visibility

Visit assigned physician offices, clinics, hospitals, SNFs, ALFs, and community partners

Deliver brochures, flyers, and approved marketing materials

Introduce yourself and reinforce UHG services

Maintain a professional and courteous presence in healthcare settings

Documentation & Accountability

Log visits and locations accurately

Report notable feedback or referral interest to leadership

Meet daily and weekly visit expectations

What This Role Is

A field-based presence role within a healthcare organization

A measurable, activity-driven position

A foundational role within the Growth & Impact Division

This role is designed as an entry point into UHG’s Growth & Impact Division.

High-performing Outreach Representatives who demonstrate:

Consistent reliability

Professional representation

Accountability to systems and expectations

may have the opportunity to grow into expanded outreach or consultative roles, including Community Outreach Consultant or other performance-based growth positions within the department.

UHG values internal development and promotes from within when performance and readiness align.

Ideal Candidate Profile

Professional and reliable

Excels with in-person interactions

Organized and able to follow structured daily plans

Punctual and consistent

Interested in long-term growth within a healthcare organization

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