Inside Sales Representative
NEFCO, Washington, District of Columbia, United States
Job Summary
Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers. As experienced members of Inside Sales, they manage customer relationships and drive new business.
Job Duties
Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner—specifically key regional/national customer accounts.
Generate new business and maintain existing customer and vendor relationships through targeted phone calls and customer visits as needed.
Meet and exceed top- and bottom-line sales and gross profit goals both individually and as a cohesive sales team.
Sell and service customers by providing pricing and product application information.
Generate add‑on sales by anticipating other products a customer may need but has not ordered yet.
Input all orders into the sales order system in a timely manner.
Schedule orders according to customer requirements.
Source materials that NEFCO does not keep in stock through interaction with purchasing team.
Communicate consistently with customers, outside sales representatives, inside sales managers, and operations managers.
Keep supervisors apprised of customer issues as warranted.
Provide promotional literature and product information as requested.
Maintain proficiency in NEFCO product catalogs, Eclipse, and Microsoft Office Suite.
Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed.
Attend weekly sales meetings.
Qualifications
Demonstrate strong ability to work in a fast‑paced, high‑pressure environment.
Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, and the Microsoft Office Suite.
Excellent verbal and written communication skills.
Strong customer service skills.
Maintain excellent regular attendance and punctuality to ensure a high-quality and timely response for customers.
Perform work accurately with a sense of urgency and integrity while paying strict attention to detail.
Degree preferred (though industry experience may be considered in lieu of degree).
1‑2 years of work experience (preferably in construction supply sales).
Essential Functions
Keyboarding.
Converse verbally on phone and in person.
Identify and checkout written documents in mail and on computer.
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Job Duties
Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner—specifically key regional/national customer accounts.
Generate new business and maintain existing customer and vendor relationships through targeted phone calls and customer visits as needed.
Meet and exceed top- and bottom-line sales and gross profit goals both individually and as a cohesive sales team.
Sell and service customers by providing pricing and product application information.
Generate add‑on sales by anticipating other products a customer may need but has not ordered yet.
Input all orders into the sales order system in a timely manner.
Schedule orders according to customer requirements.
Source materials that NEFCO does not keep in stock through interaction with purchasing team.
Communicate consistently with customers, outside sales representatives, inside sales managers, and operations managers.
Keep supervisors apprised of customer issues as warranted.
Provide promotional literature and product information as requested.
Maintain proficiency in NEFCO product catalogs, Eclipse, and Microsoft Office Suite.
Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed.
Attend weekly sales meetings.
Qualifications
Demonstrate strong ability to work in a fast‑paced, high‑pressure environment.
Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, and the Microsoft Office Suite.
Excellent verbal and written communication skills.
Strong customer service skills.
Maintain excellent regular attendance and punctuality to ensure a high-quality and timely response for customers.
Perform work accurately with a sense of urgency and integrity while paying strict attention to detail.
Degree preferred (though industry experience may be considered in lieu of degree).
1‑2 years of work experience (preferably in construction supply sales).
Essential Functions
Keyboarding.
Converse verbally on phone and in person.
Identify and checkout written documents in mail and on computer.
#J-18808-Ljbffr