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Retention Client Manager - Legal & Professional

LexisNexis, Miamisburg, OH, United States


Telephonic Client Manager Do you enjoy building solid customer relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About The Role As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.

Responsibilities

Initiating and answering inbound and outbound sales contact directly with prospective/existing customers

Achieving and exceeding where possible your monthly sales and KPI target

Accepting orders, closing sales, and maintaining customer records on CRM

Recording sales prospecting activity in computer-based tracking systems

Working with moderately complex territory assigned accounts, products, services, sales or account management processes

Contacting clients with moderate authority and opportunity to set and negotiate service terms

Continuing to build knowledge of business and the market or account needs

Requirements

Be able to adapt information and style to the audience

Be able to develop competence by performing structured work assignments

Have general understanding of sales methodology and a proven track record in achieving sales quotas

Have a Bachelor’s or equivalent experience

Be able to apply broad knowledge of products and solutions.

Display excellent experience in telesales and selling subscription product

Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.

Working with Us LexisNexis Legal & Professional is proud to be an equal‑opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.

Benefits We believe in a healthy work/life balance. You can read more about location‑specific benefits

Click here to access benefits specific to your location.

Comprehensive, multi‑carrier health plan benefits

Disability insurance

Dependent care and commuter spending accounts

Life and accident insurance

Retirement benefits (salary investment plan/employer stock purchase plan)

Modern family benefits, including adoption and surrogacy

About Our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision‑making and outcomes, and be more successful.

U.S. National Base Pay Range: $42,600 - $70,800. Total Target Cash Range: $65,600 - $109,000. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

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