Property Manager for Exceptional Stays
Better Talent by Laveer & Co., Telluride, CO, United States
COMPANY OVERVIEW:
Founded in 2002, Exceptional Stays was created to bring a new, higher level of quality and service to the vacation rental industry in Telluride. Now, with over 20 years of experience in the hospitality and property management industries, Exceptional Stays provides a knowledgeable and responsive team to travel professionals worldwide.
POSITION SUMMARY: Exceptional Stays is seeking a dedicated Property Manager to oversee the maintenance, care, and exceptional service standards of our prestigious luxury residences in Telluride, CO. This role requires a detail-oriented professional who thrives on precision and consistency, ensuring every property meets our exacting standards while building strong relationships with owners and coordinating seamlessly with vendors and service teams. The ideal candidate will combine technical expertise in home infrastructure with exceptional organizational abilities, managing everything from routine maintenance inspections to emergency responses, while maintaining meticulous records and delivering personalized service that exceeds owner expectations.
RESPONSIBILITIES: Key Responsibilities Property Operations
Maintain property condition, functionality, and readiness across assigned homes
Perform inspections, preventative maintenance, and coordinate repairs as needed
Manage work orders, supplies, and ongoing property upkeep
Vendor & Project Coordination
Engage and oversee vendors, contractors, and third-party caretakers
Coordinate maintenance projects, upgrades, and property improvements
Guest & Owner Experience
Resolve property-related issues and service requests quickly and professionally
Monitor guest feedback and implement improvements to enhance satisfaction
Build strong owner relationships through proactive communication and reporting
Financial & Administrative
Track billable hours, expenses, and owner charges with accuracy
Review work orders and monthly statements to ensure proper billing
Team & Operations Support
Participate in on-call rotations and respond to after-hours needs
Support property onboarding, seasonal audits, and company initiatives
QUALIFICATIONS
High School Diploma or GED is required.
Minimum of 2 years of experience in short term rentals.
Ability to work independently in a fast-paced environment with a strong sense of urgency.
Exceptional organizational skills and attention to detail with the ability to multitask.
Excellent oral, written, and listening skills.
Strong interpersonal and emotional intelligence skills.
Honest, respectful, trustworthy, dependable, and caring.
Proficient with communication technology (MS Outlook, Word, Excel, PowerPoint, chat applications).
Experience with and knowledge of home infrastructure and mechanics.
Upbeat, positive disposition with a genuine "can do" attitude.
COMPENSATION & BENEFITS: Annual Salary: $55,000 - $60,000
Bonus Eligible for a target bonus up to 10% of the annual base salary, subject to applicable deductions and withholdings. For 2026, the bonus will be pro-rated for the portion of the year employed.
Benefits
Paid time off such as PTO, sick days, and vacation days
Health, Dental, and Vision insurance
Life insurance
Retirement benefits
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Long, and short term disability insurance
Company vehicle provided
#J-18808-Ljbffr
POSITION SUMMARY: Exceptional Stays is seeking a dedicated Property Manager to oversee the maintenance, care, and exceptional service standards of our prestigious luxury residences in Telluride, CO. This role requires a detail-oriented professional who thrives on precision and consistency, ensuring every property meets our exacting standards while building strong relationships with owners and coordinating seamlessly with vendors and service teams. The ideal candidate will combine technical expertise in home infrastructure with exceptional organizational abilities, managing everything from routine maintenance inspections to emergency responses, while maintaining meticulous records and delivering personalized service that exceeds owner expectations.
RESPONSIBILITIES: Key Responsibilities Property Operations
Maintain property condition, functionality, and readiness across assigned homes
Perform inspections, preventative maintenance, and coordinate repairs as needed
Manage work orders, supplies, and ongoing property upkeep
Vendor & Project Coordination
Engage and oversee vendors, contractors, and third-party caretakers
Coordinate maintenance projects, upgrades, and property improvements
Guest & Owner Experience
Resolve property-related issues and service requests quickly and professionally
Monitor guest feedback and implement improvements to enhance satisfaction
Build strong owner relationships through proactive communication and reporting
Financial & Administrative
Track billable hours, expenses, and owner charges with accuracy
Review work orders and monthly statements to ensure proper billing
Team & Operations Support
Participate in on-call rotations and respond to after-hours needs
Support property onboarding, seasonal audits, and company initiatives
QUALIFICATIONS
High School Diploma or GED is required.
Minimum of 2 years of experience in short term rentals.
Ability to work independently in a fast-paced environment with a strong sense of urgency.
Exceptional organizational skills and attention to detail with the ability to multitask.
Excellent oral, written, and listening skills.
Strong interpersonal and emotional intelligence skills.
Honest, respectful, trustworthy, dependable, and caring.
Proficient with communication technology (MS Outlook, Word, Excel, PowerPoint, chat applications).
Experience with and knowledge of home infrastructure and mechanics.
Upbeat, positive disposition with a genuine "can do" attitude.
COMPENSATION & BENEFITS: Annual Salary: $55,000 - $60,000
Bonus Eligible for a target bonus up to 10% of the annual base salary, subject to applicable deductions and withholdings. For 2026, the bonus will be pro-rated for the portion of the year employed.
Benefits
Paid time off such as PTO, sick days, and vacation days
Health, Dental, and Vision insurance
Life insurance
Retirement benefits
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Long, and short term disability insurance
Company vehicle provided
#J-18808-Ljbffr